Who is This Credit Card Best For?
Diligently searches for the best products and delights in a good bargain
Looks for good quality at a fair price while buying for the household
Loves being the first to try something new
Frequently shops with a particular merchant and wants to be rewarded for their loyalty
The Zales Credit Card is aimed squarely at customers of Zales jewelry who may not have the ability or desire to finance their purchases any other way. The finance offers are attractive, but the cardholder benefits aren’t that great. If you want to score special financing at the same time as you’re buying jewelry from Zales, this card is an option.
0% APR deals
Low APR when you pay over 36 months
Hidden fees and fine print
High ongoing APR
- 0% APR: This card does offer 0% interest on six-, 12-, and 18-month promotional credit plans, which could help you save money if you have the means to pay your balance in full before the introductory offer is over.
- Low APR when you pay over 36 months: This card also gives you the chance to pay just 9.99% interest on purchases paid off over 36 months. That’s far from free, but it’s a lower interest rate than just about any credit card charges.
- Cardholder perks: Cardholders qualify for $50 off on their birthday and free standard shipping on most purchases made with the Zales card.
- Hidden fees and fine print: While you can secure 0% APR on promotional credit plans for six, 12, or 18 months, the plans for 12 or 18 months come with a $9.95 fee per transaction. Also note the minimum spending requirement for these plans—$150 for the six-month plan, $750 for the 12-month plan, and $3,000 for the 18-month plan.
- High ongoing APR: Outside of promotional credit plans and special financing offers, this card comes with a variable purchase interest rate of 29.99%. That’s a pricey rate, but especially for diamonds and other jewelry since they tend to depreciate rapidly.
- No rewards: While the Zales Credit Card focuses on special financing and not rewards, it’s a shame you don’t earn anything for spending on this card. After all, some credit cards grant 0% interest on purchases for a limited time plus cash back on every dollar you spend.
If you do opt for one of the promotional 0% plans, note that you’ll be charged deferred interest if you don’t pay off your balance before the introductory offer ends—or if you make a late payment. Deferred interest means financing charges dating all the way back to your purchase date.
Comenity Bank’s rankings and reviews are few—and not that great. For example, Comenity Bank has only received 3 out of 5 stars on average with its Consumer Affairs profile, and there are many, many 1-star reviews. Common complaints include Comenity Bank closing accounts for no reason, poor customer service, and sneaky deferred interest charges.
Comenity Bank also has an “F” rating with the Better Business Bureau (BBB) as well as an average 1-star rating (out of 5) based on 532 customer reviews.
Comenity Bank doesn’t offer an app, nor do they offer any useful cardholder tools to help their customers track their credit scores or manage their finances better. They also don’t appear to offer 24/7 customer service, and instead ask customers to contact them through a standard email form or via telephone during select hours. Customers can manage their accounts online, however.
Comenity Bank does not offer many of the security features consumers have come to expect from credit card issuers, such as card lock or credit report monitoring. They will put your credit card account on hold if your physical card is lost or stolen; replacement cards are also offered within 48 hours at no cost.
Zales Credit Card Fees to Watch Out For
Watch out for $6 document fees and a $15 “alternative payment fee” they might charge if you need to pay your bill over the phone.
The biggest “gotcha” to be aware of with the Zales Credit Card is the potential for deferred interest to be charged on their six-, 12-, and 18-month promotional plans. Comenity Bank lays out very clearly in their fine print that “interest will be charged to your account from the purchase date if the purchase balance is not paid in full within the promotional period—or if you make a payment late.”