What Is an Insurance Carrier?

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An insurance carrier is not the same as an insurance agent. Your insurance carrier is the company that holds your insurance policy. It is the company to which your insurance payments are sent and the company that pays if you file a covered claim. The carrier employs underwriters, customer service representatives, claims adjusters, and more.

Why Should You Know the Name of Your Insurance Carrier? 

There are several times when knowing who your car insurance carrier is will certainly come in handy.

For instance, when you contact your independent insurance agent you can speed things up if you know your insurance carrier off the top of your head. It is also handy when you need to contact your insurance carrier’s customer service center. The customer service number can be found on your insurance paperwork. However, it might be faster for you to look it up online (which may also be difficult if you do not know the name of your insurance carrier.) 

Where Can You Find the Name of Your Insurance Carrier?

Know More About Your Insurance Carrier Than Its Name

It is not a bad idea to know more about your car insurance carrier than its name. Research customer reviews, ask your friends and family, and look into their financial backing. Knowing about your insurance carrier before purchasing a policy can save you a lot of hassle when it comes to claims customer service.

  • Customer Reviews: Every company on the planet has both positive and negative reviews. It is a good idea to look through both the positive and negative reviews and see what comments occur the most. If something negative is repeatedly said, I would take it more seriously than random rants.


  • Friends and Family: Knowing someone who deals directly with an insurance carrier should be able to give you a great recommendation. It helps if the recommendation comes from someone who has dealt with filing a claim before, but the information should help steer you in the right direction either way.


    • Financial Backing: Knowing that insurance carrier you have selected is strong is very important. A poor rating could mean your claim could not get paid out and obviously that is not good. There are four independent rating agencies, however they each have their own rating system, so that is something to be aware of when searching the rating. Comparing the ratings from multiple agencies is the only way to get an accurate idea of a carrier's financial status. Check your insurance carrier's rating to ensure you are properly protected.


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