The Role and Responsibilities of a Manager

The Skills You Will Need to Succeed

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Corporations are hierarchies of titles. The organizational chart or the structure of the company and the relationships of the jobs and responsibilities, from the top down, may be CEO, Vice President, Director, then Manager, each of whom perform separate and critical functions, enabling the organization to function, meet its obligations and turn a profit.

Manager - the First Step in a Career

A Manager is the person responsible for planning and directing the work of a group of individuals, monitoring their work, and taking corrective action when necessary.

For many people, this is their first step into a management career.

Managing the Workforce

Managers may direct workers directly or they may direct several supervisors who direct the workers. The manager must be familiar with the work of all the groups he/she supervises but does not need to be the best in any or all of the areas. It is more important for the manager to know how to manage the workers than to know how to do their work well.

A manager may have the power to hire or fire employees or to promote them. In larger companies, a manager may only recommend such action to the next level of management. The manager has the authority to change the work assignments of team members.

A manager's title reflects what he/she is responsible for. An Accounting Manager supervises the Accounting function. An Operations Manager is responsible for the operations of the company. The Manager of Design Engineering supervises engineers and support staff engaged in ​the design of a product or service.

A Night Manager is responsible for the activities that take place at night. There are many management functions in business and, therefore, many manager titles. Regardless of title, the manager is responsible for planning, directing, monitoring and controlling the people and their work.

The Skills A Manager Needs

Managers need to develop and hone the following skills:

Leadership - you've got to be able to set priorities and motivate your troops. This involves self-awareness, self-management, social awareness and relationship management. Be a source of energy, empathy and trust. Resilience is key to leadership.

Communication - become a student of effective communication in all its applications: one-on-one, small group, large group, email and social media. Realize that the most important aspect of communicating is listening.

Collaboration - be a role model for working together. Bust through silos, embrace the corporate ethic and show, through example, that collaboration is better for all participants.

Critical Thinking - sometimes called strategic thinking, means being able to see the forest as well as the trees. Understand where and how your projects fit into the bigger picture to enhance your effectiveness. Review priorities in light of bigger goals.

Finance - you've got to be conversant in the ways of finance. Understand the financial implications of your projects and actions.


Project Management - while software will make your job easier, understand the rudiments and processes of project management and become an expert.

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