USAA Preferred Cash Rewards Visa Signature Card Review

To get this card you’ll need to have good to excellent credit and qualify for membership with USAA. For that, you’ll need to either be a current or former military member (including cadets and midshipmen), or be an eligible family member of someone who already is a USAA member. 

If you meet those qualifications and are looking for a simple, flat-rate cash-back rewards card, this is a decent choice, with some caveats. USAA loyalists who want to continue to bank with USAA may appreciate the card’s perks and customer service. And those who are members of the armed services expecting to go on active duty and can take advantage of the low interest rate on balances accumulated prior to service may also get some value. Otherwise, there are many similar credit cards available that offer better terms, but may not have the strong armed services support that USAA provides.

• Easy cash back at a competitive rate: Every purchase you make earns 1.5% cash back with no limits, and you can redeem your earnings any time you want in increments of $1. 
• Ultra-low interest rate in rare cases: You may be able to qualify for a 4% interest rate on balances added to the card before you are assigned to active duty (compared to the 6% APR required by law in those instances). This could be a real boon for reservists and others who know they will eventually be called to active duty.

• Limited membership: You can only get this card if you’ve got a USAA membership, which is limited to to members of the armed forces, veterans, and their families. 
• No sign-up bonus or intro interest rate offer: Many of this card’s competitors come with sign-up bonuses or 0% introductory interest offers. This one does not. 

If you’re looking for an easy-to-use rewards card, it doesn’t get much simpler than this. Every purchase you make will earn 1.5% cash back, with no limits on how much you can earn. You can view your cash-back balance within the Rewards Service Center via the app, your online account, or by telephone. 

It’s easy to redeem your rewards, too. You can cash them in them any time you want by logging into your account. You’ll need to redeem them in $1 increments—so if you have a balance of $17.50, you can only redeem a total of $17. You can choose to have your rewards applied to your credit card account, or you can have them deposited into your USAA checking or savings account. 

If you’re a USAA loyalist interested in maximizing the amount of cash back you get, you can do well by opening another USAA card that offers higher cash back in particular purchase categories (supermarkets or restaurants, perhaps), and then relying on the USAA Preferred Cash Rewards Visa as a catch-all for other purchases. If you’re not interested in doing that, simply use this card for all of your everyday purchases.

Whichever option you choose, make sure to pay off your balance in full and on time to avoid interest charges, as the interest rate offered on this card will far outweigh the 1.5% cash back you earn. 

USAA does offer a few perks that we think are particularly worthy, especially for military members who travel a lot.

• Insurance for trip cancellation, trip interruption, and delayed baggage: If your trip is delayed or canceled for reasons outside of your control, you may qualify for reimbursement of up to $1,500 if you charged the trip cost to your card. Similarly, if your baggage is delayed, you may qualify for a $100 reimbursement for the cost of replacing your essentials.
• Travel accident insurance: If a bad accident happens while you’re in transit on a trip, you could be covered for up to $500,000 if you paid for the trip with your card.  

• Rental car collision insurance (secondary to your own policy)
• Travel and emergency hotline
• Extended warranties
• Concierge for booking event tickets, travel, and other services

USAA gets high marks for customer service, at least according to a 2019 J.D. Power Credit Card Satisfaction study. USAA is an organization that serves a specific group of people—military members—and it does that job well. For example, it offers services and assistance to help out with military-specific money concerns, such as dealing with deployments and PCSing. 

USAA doesn’t advertise 24/7 customer support, although it does operate a phone line that you can call in for support. There’s also an app you can use to manage your account on the go, wherever you’re deployed (as long as it has internet access, that is). 

USAA offers standard security protections for the industry. If your identity is ever stolen, USAA also provides specialists to assist you with resolving the problem. You may qualify for a small amount of compensation (up to $1,000) to help get your life back on track, too. 

The USAA Preferred Cash Rewards card doesn’t come with any outrageous fees. Military members—especially those stationed overseas—will appreciate that this card doesn’t charge foreign transaction fees.