USAA Preferred Cash Rewards Visa Signature Card Review

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The USAA Preferred Cash Rewards Visa Signature card is geared towards military members and their families who want a simple, no-fuss cash-back rewards card. However, this card is relatively lackluster compared to other cash-back credit cards that feature attractive introductory offers and sign-up bonuses, neither of which are offered with this card.

USAA Preferred Cash Rewards Visa Signature® Card

overall rating
3.7
USAA Preferred Cash Rewards Visa Signature® Card
Recommended Credit Score Our recommended ranges are based off of the FICO® Score 8 credit-scoring model. Credit score is one of the many factors lenders review in considering your application.
350 579
580 669
670 739
740 799
800 850
Good - Excellent
Regular APR (%) 13.65% - 27.65% variable
Annual Fee $0
Rewards Earning Rate Earn 1.5% cash back on every purchase with no limits or category restrictions.
Foreign transaction fee (%) 0%
Ratings Breakdown
for Interest
1.8
for Fees
4.4
for Rewards
3.9
for Credit
4.0

Who is This Credit Card Best For?

  • Avatar for Deal Seeker Persona
    Diligently searches for the best products and delights in a good bargain
    Deal Seeker
  • Avatar for Savvy Saver Persona
    Prioritizes sticking to their budget while buying what they want and need
    Savvy Saver

To get this card you’ll need to have good to excellent credit and qualify for membership with USAA. For that, you’ll need to either be a current or former military member (including cadets and midshipmen), or be an eligible family member of someone who already is a USAA member. 

If you meet those qualifications and are looking for a simple, flat-rate cash-back rewards card, this is a decent choice, with some caveats. USAA loyalists who want to continue to bank with USAA may appreciate the card’s perks and customer service. And those who are members of the armed services expecting to go on active duty and can take advantage of the low interest rate on balances accumulated prior to service may also get some value. Otherwise, there are many similar credit cards available that offer better terms, but may not have the strong armed services support that USAA provides.

Pros

  • Easy cash back at a competitive rate

  • Ultra-low interest rate in rare cases

Cons

  • Limited membership

  • No sign-up bonus or introductory interest rate offer

Pros Explained

  • Easy cash back at a competitive rate: Every purchase you make earns 1.5% cash back with no limits, and you can redeem your earnings any time you want in increments of $1. 
  • Ultra-low interest rate in rare cases: You may be able to qualify for a 4% interest rate on balances added to the card before you are assigned to active duty (compared to the 6% APR required by law in those instances). This could be a real boon for reservists and others who know they will eventually be called to active duty.

Cons Explained

  • Limited membership: You can only get this card if you’ve got a USAA membership, which is limited to to members of the armed forces, veterans, and their families. 
  • No sign-up bonus or intro interest rate offer: Many of this card’s competitors come with sign-up bonuses or 0% introductory interest offers. This one does not. 

Earning Points & Rewards

If you’re looking for an easy-to-use rewards card, it doesn’t get much simpler than this. Every purchase you make will earn 1.5% cash back, with no limits on how much you can earn. You can view your cash-back balance within the Rewards Service Center via the app, your online account, or by telephone. 

Redeeming Rewards

It’s easy to redeem your rewards, too. You can cash them in them any time you want by logging into your account. You’ll need to redeem them in $1 increments—so if you have a balance of $17.50, you can only redeem a total of $17. You can choose to have your rewards applied to your credit card account, or you can have them deposited into your USAA checking or savings account. 

How to Get the Most Out of This Card

If you’re a USAA loyalist interested in maximizing the amount of cash back you get, you can do well by opening another USAA card that offers higher cash back in particular purchase categories (supermarkets or restaurants, perhaps), and then relying on the USAA Preferred Cash Rewards Visa as a catch-all for other purchases. If you’re not interested in doing that, simply use this card for all of your everyday purchases.

Whichever option you choose, make sure to pay off your balance in full and on time to avoid interest charges, as the interest rate offered on this card will far outweigh the 1.5% cash back you earn. 

Make sure to redeem your cash-back rewards within 90 days after you close the account. Otherwise, you’ll forfeit your rewards.

USAA Preferred Cash Rewards Visa Signature Card’s Excellent Perks

USAA does offer a few perks that we think are particularly worthy, especially for military members who travel a lot.

  • Insurance for trip cancellation, trip interruption, and delayed baggage: If your trip is delayed or canceled for reasons outside of your control, you may qualify for reimbursement of up to $1,500 if you charged the trip cost to your card. Similarly, if your baggage is delayed, you may qualify for a $100 reimbursement for the cost of replacing your essentials.
  • Travel accident insurance: If a bad accident happens while you’re in transit on a trip, you could be covered for up to $500,000 if you paid for the trip with your card.  

USAA Preferred Cash Rewards Visa Signature Card’s Other Features

  • Rental car collision insurance (secondary to your own policy)
  • Travel and emergency hotline
  • Extended warranties
  • Concierge for booking event tickets, travel, and other services

Customer Experience

USAA gets high marks for customer service, at least according to a 2019 J.D. Power Credit Card Satisfaction study. USAA is an organization that serves a specific group of people—military members—and it does that job well. For example, it offers services and assistance to help out with military-specific money concerns, such as dealing with deployments and PCSing. 

USAA doesn’t advertise 24/7 customer support, although it does operate a phone line that you can call in for support. There’s also an app you can use to manage your account on the go, wherever you’re deployed (as long as it has internet access, that is). 

Security Features

USAA offers standard security protections for the industry. If your identity is ever stolen, USAA also provides specialists to assist you with resolving the problem. You may qualify for a small amount of compensation (up to $1,000) to help get your life back on track, too. 

USAA Preferred Cash Rewards Visa Signature Card’s Fees 

The USAA Preferred Cash Rewards card doesn’t come with any outrageous fees. Military members—especially those stationed overseas—will appreciate that this card doesn’t charge foreign transaction fees.

For USAA Preferred Cash Rewards Visa Signature® Card

Compare This Card

See how this card stacks up to the competition
CURRENT CARD
USAA Preferred Cash Rewards Visa Signature® Card
overall rating
3.7
Recommended Credit Score Our recommended ranges are based off of the FICO® Score 8 credit-scoring model. Credit score is one of the many factors lenders review in considering your application.
350 579
580 669
670 739
740 799
800 850
Good - Excellent
Regular APR (%) 13.65% - 27.65% variable
Annual Fee $0
Rewards Earning Rate Earn 1.5% cash back on every purchase with no limits or category restrictions.

Our Methodology

  • At The Balance, we are dedicated to giving you unbiased, comprehensive credit card reviews. To do this, we collect data on hundreds of cards and score more than 55 features that affect your finances.
  • Our Reviews Are Always Impartial: No one can influence which cards we review, the way we present them to you, or the ratings they receive. The scores and reviews come directly from the data we collect and our editorial expertise, and we focus on three areas:
  • How Much Does It Cost? With credit card debt at an all-time high, we believe you should know the cost of carrying a balance. Because of that, we give regular purchase APRs significant weight in overall scores, and cards receive low marks if they have an array of pricey fees.
  • What Are the Rewards Worth? Cards accumulate rewards in different currencies—points, miles, cash back—and their values vary widely. To simplify the problem, we built a system that fairly compares rewards and gives them a dollar value. We do this by looking at the ways you can earn and use rewards, which includes evaluating Americans’ typical spending habits and analyzing common travel patterns.
  • Does It Make Your Life Easier? Our scoring system favors cards that accept a wide range of credit profiles and offer simple solutions for things like checking your credit score or contacting customer service. Finally, we give preference to credit cards that have several tools for dealing with fraudulent charges.
  • For every review on The Balance, we hold the credit cards to these standards, and we set the bar high. While we recognize the appeal of splashy features like six-digit sign-up bonuses, our approach ensures that credit cards with the best combination of value, affordability, and accessibility receive the highest scores. See our full methodology for more details.