United Business Card Review

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The United Business Card, issued by Chase, is for small business owners who frequently fly with United Airlines. Cardholders get the opportunity to earn valuable airline miles as well as perks like priority boarding and free checked bags.

United℠ Business Card

overall rating
3.3
United℠ Business Card
Recommended Credit Score Our recommended ranges are based off of the FICO® Score 8 credit-scoring model. Credit score is one of the many factors lenders review in considering your application.
350 579
580 669
670 739
740 799
800 850
Good - Excellent
Regular APR (%) 16.49% - 23.49% variable
Annual Fee $99
Rewards Earning Rate Earn 2 miles per $1 on United purchases, at restaurants, gas stations, eligible local transit, and office supply stores. 1 mile per $1 spent on all other purchases.
Cash Advance APR (%) 24.99%
Cash Advance Fee Either $15 or 5% of the amount of each transaction, whichever is greater.
Ratings Breakdown
for Interest
1.8
for Fees
2.3
for Rewards
3.3
for Credit
2.2
Current Offer

60,000 bonus miles after you spend $3,000 on purchases within the first 3 months of account opening.

Who Is This Credit Card Best For?

  • Avatar for Entrepreneur Persona
    Is turning their passion into a money-making venture See more cards
    Entrepreneur
  • Avatar for Deal Seeker Persona
    Diligently searches for the best products and delights in a good bargain See more cards
    Deal Seeker
  • Avatar for Savvy Saver Persona
    Prioritizes sticking to their budget while buying what they want and need See more cards
    Savvy Saver
  • Avatar for Road Warrior Persona
    Hits the road often, whether for work or play See more cards
    Road Warrior

The United Business Card is best for business owners who fly United Airlines often and want to earn more miles to use for award flights. You’ll need good or excellent credit to qualify, but this card’s miles-earning structure and perks are worth pursuing.

Pros
  • Generous earning structure

  • Frequent flyer perks

  • Valuable miles

Cons
  • Stingy free checked bag benefit

Pros Explained

  • Generous earning structure: Unlike some airline credit cards that offer 2 miles per $1 spent only on airline purchases, this card offers double miles at restaurants, gas stations, and office supply stores, as well as when you charge eligible local transit and commuting costs.
  • Frequent flyer perks: This card gives you and a companion on your itinerary a free checked bag on United-operated flights. You also get to board the airplane before general boarding takes place. 
  • Valuable miles: United’s miles are worth an average 2.28 cents when redeemed for flights, more than all but one major U.S. airline (American Airlines) we researched.

Cons Explained

  • Stingy free checked bag benefit: With this card, only the primary cardholder and one travel companion can check bags for free. If you frequently travel with more than one employee on the same reservation, you may not save as much as you would with a comparable American Airlines or Delta business card that extends the perk to several more travelers.

Bonus for New Cardholders

This card offers 60,000 bonus miles to new cardholders who spend at least $3,000 in their first three months with an account. That’s a pretty reasonable spending requirement for a business card offer, and since United miles are worth an average of 2.28 cents each, this bonus is worth about $1,368.

Earning Points & Rewards

You’ll earn 2 miles per $1 spent with the airline, at restaurants, gas stations, and office supply stores, as well as on local transit and commuting costs. You’ll get 1 mile per $1 spent on everything else you buy.

Wi-Fi, in-flight meals and beverages, airfare, and other United purchases all earn at the 2 mile per $1 rate. 

And remember, having free employee cards means you can earn miles when your employees make work-related charges, too. 

Redeeming Rewards

Miles transfer to your United MileagePlus account, and that’s where you’ll monitor, manage, and redeem them.

You can cash in miles for flights with United Airlines or its partners to more than 350 destinations around the globe. You can also redeem rewards for flight upgrades, hotel stays, cruises, merchandise, gift cards, and experiences like concerts or Broadway shows.

To see how the United Business Card’s miles stack up, check out our in-depth analysis of what credit card points are worth.

How to Get the Most Out of This Card

Considering United miles are most valuable when redeemed for airfare, you’ll get the most bang for your buck with this card if you redeem your miles for free flights instead of gift cards or hotel stays. The value of those rewards can vary considerably.

On the earning side, you may want to consider pairing this card with a personal or business credit card that earns Chase Ultimate Rewards points. Chase lets you transfer Ultimate Rewards points to United Airlines at a 1-to-1 ratio, and several of Chase’s cards offer better points earning rates in some spending categories. When you’re ready to redeem, transfer your Ultimate Rewards to your United account.

United Business Card's Excellent Perks

The United Business Card offers a slew of important perks many credit cards leave out. These are the ones the editors of The Balance consider “excellent.” 

  • Priority boarding: You and a companion traveling on the same reservation can board prior to general boarding. 
  • United Club passes: You’ll receive two airport lounge passes once you become a cardholder and two more every year thereafter on your cardholder anniversary. 
  • Primary auto rental coverage: Qualify for primary auto rental coverage when renting a car for business purposes. Coverage is good for up to the cash value of the car for theft and collision damage, although coverage is not valid for certain types of vehicles and in certain destinations. 
  • Insurance coverage for lost or delayed luggage: Coverage for lost luggage is good for up to $3,000 per passenger when luggage is lost by a common carrier. If luggage is delayed by six hours or more, you’ll be reimbursed up to $100 per day (for up to three days) to cover the cost of incidentals.
  • Insurance coverage for trip cancellation, interruption, or delay: Get reimbursed for up to $10,000 per trip in prepaid travel expenses when your trip is cancelled or interrupted for a covered reason. For trip delays, you’re covered for up to $500 of expenses.

United Business Card's Other Features

  • Insurance for stolen or damaged purchases
  • Extended warranties
  • Concierge for booking event tickets, travel, and other services

Customer Experience

J.D. Power’s 2019 U.S. Credit Card Satisfaction Study ranked Chase fourth among 11 credit card issuers. Chase scored 807 out of 1,000 possible points in the study, whereas the national issuer average was 806. 

As a major credit card issuer Chase offers major credit card issuer customer service. You can access your account online or via an app, and there are multiple ways to reach a customer service rep. If you sign up for Chase’s Credit Journey service, you’ll have access to a free VantageScore credit score and other credit monitoring tools. 

Security Features

Chase offers industry standard security features like fraud alerts, zero liability for fraudulent purchases, plus credit monitoring if you sign up for Credit Journey. 

Fees

Fees for the United Business Card, including the $99 annual fee (waived the first year), are pretty standard for a mid-tier airline card. There’s no foreign transaction fee, making this card a good option if you’re traveling outside the U. S. 

Next Steps
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CURRENT CARD
United℠ Business Card
overall rating
3.3
Recommended Credit Score Our recommended ranges are based off of the FICO® Score 8 credit-scoring model. Credit score is one of the many factors lenders review in considering your application.
350 579
580 669
670 739
740 799
800 850
Good - Excellent
Regular APR (%) 16.49% - 23.49% variable
Annual Fee $99
Rewards Earning Rate Earn 2 miles per $1 on United purchases, at restaurants, gas stations, eligible local transit, and office supply stores. 1 mile per $1 spent on all other purchases.
Our Methodology
At The Balance, we are dedicated to giving you unbiased, comprehensive credit card reviews. To do this, we collect data on hundreds of cards and score more than 55 features that affect your finances.
  • Our Reviews Are Always Impartial: No one can influence which cards we review, the way we present them to you, or the ratings they receive. The scores and reviews come directly from the data we collect and our editorial expertise, and we focus on three areas:
  • How Much Does It Cost? With credit card debt at an all-time high, we believe you should know the cost of carrying a balance. Because of that, we give regular purchase APRs significant weight in overall scores, and cards receive low marks if they have an array of pricey fees.
  • What Are the Rewards Worth? Cards accumulate rewards in different currencies—points, miles, cash back—and their values vary widely. To simplify the problem, we built a system that fairly compares rewards and gives them a dollar value. We do this by looking at the ways you can earn and use rewards, which includes evaluating Americans’ typical spending habits and analyzing common travel patterns.
  • Does It Make Your Life Easier? Our scoring system favors cards that accept a wide range of credit profiles and offer simple solutions for things like checking your credit score or contacting customer service. Finally, we give preference to credit cards that have several tools for dealing with fraudulent charges.
  • For every review on The Balance, we hold the credit cards to these standards, and we set the bar high. While we recognize the appeal of splashy features like six-digit sign-up bonuses, our approach ensures that credit cards with the best combination of value, affordability, and accessibility receive the highest scores. See our full methodology for more details.