Although The Credit Guru is a lesser-known company with higher-than-average costs, the few available reviews are great, and you get to work with a dedicated team of professionals.
- Pros and Cons
- Key Takeaways
- Company Overview
Public reviews are great
No complaints with the BBB or CFPB
Customers get to work with a dedicated team of professionals
Company has been in business since 1993
Costs are higher than average
Parent company's rating with BBB is relatively low
Available customer reviews are very limited
Some of the pages on the company’s website aren’t secure
- The Credit Guru is a well-established credit repair company.
- You can get customized credit repair services from The Credit Guru.
- All of the company’s services are included in its two credit repair plans.
- The company’s hours of operation aren’t published on its website.
- While The Credit Guru has a low C+ rating, it also doesn’t have any complaints.
- Customer reviews online are great.
- The company’s credit repair packages come at a higher-than-average cost.
The Credit Guru, a division of JMR Ventures, Inc., is a small credit repair company that offers two credit repair plans at a higher-than-average cost of $89 to $129 per month. While this cost is high, it affords you the opportunity to work with a dedicated team of credit professionals. Plus, The Credit Guru offers credit coaching and even has a customized credit repair option.
The Credit Guru is not a Better Business Bureau (BBB) accredited business, and it doesn’t have a BBB rating. However, it also doesn’t have any recent complaints with the BBB or Consumer Financial Protection Bureau (CFPB). Plus, the few available customer reviews available online are great. These were just some of the things we considered in our review of The Credit Guru.
- Year Founded 1993
- Average Cost $89 per month
- Types of credit repair services available Full range of credit repair services
- Monthly monitoring options Not available
- Customer Support 1-888-528-6041
- Official Website http://www.thecreditguru.com/
The Credit Guru (a division of JMR Ventures, Inc.) is a privately-held credit repair company that was founded in 1993 and is headquartered in Edmonds, Washington. With almost three decades of business operations, The Credit Guru is one of the most well-established credit repair companies we reviewed. That said, it stacks up very well to the competition related to its length of time in business.
One of the drawbacks to The Credit Gurus is its website. Unfortunately, many of the pages on the company’s website are not secure. Plus, not all of the links on its website are functional. While the company has an online application and the pages we checked appear to be secure, we recommend thinking twice before entering any personal information on this website.
Always check to make sure websites are secure before providing any personal information.
Available Services: Customized Service Is Available
The Credit Guru is a credit repair provider that offers two different levels of service. Its Regular Service comes with a one-time setup fee of $149.95 and a monthly fee of $89. In contrast, its Premium Service carries a one-time setup fee of $199.95 and a monthly fee of $129. The Credit Guru will dispute an unlimited number of accounts with both credit repair plans after it orders your credit reports from all three credit bureaus. Plus, you won’t have to sign a long-term contract, and you’ll get to work with a dedicated team of credit professionals.
One of the key differentiators between the two plans offered by The Credit Guru is that you’ll get coaching with the company’s Premium Plan. Plus, The Credit Guru will develop a customized plan of action to repair your credit with its Premium Plan. In addition, you get to work with a dedicated team of credit repair professionals, which provides an added value. Overall, the level of service offered by The Credit Guru stacks up nicely against the competition.
There haven’t been any complaints filed with the BBB.
The Regular Service plan offered by The Credit Guru is best if you do not need credit coaching or a customized credit improvement plan to meet your individual needs. If you choose this plan, you’ll pay a one-time setup fee of $149.95 and a monthly fee thereafter of $89 (billed at the end of the month in which you received service). The key credit repair items included in The Credit Guru’s Regular Service plan are:
- Credit reports from all three credit bureaus
- Monthly credit disputes
- Unlimited number of disputes
- Monthly account reviews upon request
The Premium Service plan offered by The Credit Guru is best if you want credit coaching and a customized credit improvement plan to meet your individual needs. If you choose this plan, you’ll pay a one-time setup fee of $199.95 and a monthly fee thereafter of $129 (billed at the end of the month in which you received service). The key credit repair items included in The Credit Guru’s Premium Service plan are:
- Credit reports from all three credit bureaus
- Bi-weekly credit disputes
- Unlimited number of disputes
- Monthly account reviews occur automatically
- Credit coaching and a customized plan of action for how to improve your credit score
Optional Add-Ons: Everything Is Included in the Two Plans
The Credit Guru doesn’t offer any optional add-ons, like a credit monitoring service or financial management tools (e.g., a budgeting tool or financial management software). Many of the other credit repair providers we reviewed functioned in much the same way. So, this isn’t unusual.
If you want routine credit monitoring, there are lots of services available, including some free options. This means it’s often better to use a stand-alone credit monitoring service instead of one offered by a credit repair provider.
Keep in mind, some credit monitoring plans are available for free.
Customer Service: Hours of Operation Aren’t Published
Although The Credit Guru doesn’t publish its hours of operation on its website, you can reach the company by calling 1-888-528-6041. In addition, you can contact The Credit Guru by email at firstname.lastname@example.org or request a free consultation by submitting an online request form. As previously noted, we have some concerns over the company’s web security, so use caution when submitting your personal information online, particularly on a website that might not be fully secure.
You get to work with a dedicated team.
Reputation: Relatively Low BBB Rating but No Complaints
Although The Credit Guru's parent company has a relatively low C+ rating with the BBB, there haven’t been any recent complaints filed with the BBB. In addition, a review of the CFPB’s consumer complaint database didn’t reveal any complaints about the company during the past three years. This lack of complaints with both the BBB and the CFPB is a positive sign.
Customer Satisfaction: Great Reviews Online
There are no customer reviews for The Credit Guru or its parent company available from the BBB, and a search of Google also didn’t uncover any Google reviews. Likewise, we weren’t able to find any reviews about The Credit Guru on Trustpilot. We were able to find seven reviews on Yelp, which gave The Credit Guru a 4.5-star rating. These reviews were overwhelmingly positive, praising the level of service provided by The Credit Guru.
Cost: Higher Than Average Cost
The Credit Guru offers two credit repair plans, with its one-time setup fees ranging from $149.95 to $199.95 and its monthly fees ranging from $89 to $129. These costs are higher than many of the other credit repair companies we reviewed. However, you get to work with a dedicated team, and the company offers some value-added services with its Premium Service. This includes coaching and a customized plan of action on the steps you should take to improve your credit score. Plus, the company offers discounted fees for couples, which is a good feature.
The following table summarizes the costs The Credit Guru charges for each plan:
|Plan||One-Time Fee||Monthly Fee|
The Competition: The Credit Guru vs. Ovation Credit Services
One of the well-known competitors to The Credit Guru is Ovation Credit Services, a credit repair service that’s an affiliate of the publicly traded company, LendingTree. The biggest differentiator between The Credit Guru and Ovation Credit Services has to do with their reputations. Ovation is a very well-known company with an excellent A+ rating with the BBB, whereas The Credit Guru is a lesser-known company with a relatively low C+ rating with the BBB. Given the reputational difference between the two companies, we would choose Ovation Credit Services for our credit repair needs versus The Credit Guru.
|The Credit Guru||Ovation Credit Services|
|Monthly Price||$89 to $129||$79 to $109|
|First Work Fees||$149.95 to $199.95||$89|
|Number of Plans||Two||Two|
|BBB Accredited Business||No||Yes|
|BBB Customer Reviews||None||Nearly 4-star|
You Get a Team Assigned to You
Although The Credit Guru is a lesser-known credit repair company than many of the other credit repair companies we reviewed and its BBB rating of C+ is relatively low, there are no recent complaints with the BBB or CFPB. Plus, the few reviews that are available online are great. Keep in mind, its website has some potential security issues, so you should exercise caution before entering any personal information on it. However, if you choose to go with The Credit Guru, not only will you have the option to have a customized credit improvement plan, but you’ll also get to work with a dedicated team of credit professionals, both of which compare nicely to the competition.