When Insurance Company Doesn't Know You Sold Your Car
Find Out How to Handle Getting a Refund on Your Premium
It's not that hard to do, is it? Many people think that once they sell their vehicle, the DMV is informed of it and the name on the pink slip officially changed, then the insurer must know about it, too. I mean, it certainly seems to work the other way around, right? Drop your insurance and the DMV will be notified almost instantaneously. I'm afraid it doesn't work that way, though. The state is not going to inform your insurance company that you've sold your car.
That is your responsibility.
Getting a Refund
So you've sold your vehicle, it's four months later and you get your policy renewal notice in the mail. And it suddenly dawns on you that you never told your insurer that the car is long gone. What do you do? For starters, get on the phone and let them know. Virtually every insurance company in business is going to require a written statement from you instructing them to cancel your policy. They will probably direct you to their website where you can fill out a form, print it out and send it in. Once they have it, they will cancel your policy.
Next, ask for a refund of the unused part of your premium payment. Here's where your policy language and the laws of your state come into play. One or the other may mandate that your insurer must issue you a refund. Then again, they may not. If they do, then canceling your policy should be enough. If they do not, you still may be in luck.
You should always ask for a refund even if it is not required.
There's a good chance the insurer will issue you one anyway. As mentioned above, insurers want to keep their customers happy because a happy customer is a repeat customer. They know that there's good chance you will be in the market for auto insurance again sometime in the future and giving you a reason to use them is worth more than keeping the unused part of your premium payment.
You will most likely have to furnish your insurer with a copy of the vehicle sales agreement or pink slip to prove the date of sale, but this very small hassle could save you a pretty penny. And as you know, "A penny saved is a penny earned."