Technical Support / Help Desk Cover Letter Example

The following is an example of a cover letter for a technical support/help desk position. When writing a cover letter for a tech position, it's important to be specific. The hiring manager will need to know what technology you have supported, the hard and soft skills you can offer the company, and how you can help the company if you were to be hired.

What to Include in the Cover Letter

The first paragraph of your cover letter should include the title of the job for which you're applying.

The middle paragraphs of your letter should describe your qualifications for the job. The closing paragraph thanks the hiring manager and can mention how you will follow up on the job.

Review these guidelines for what to include in each paragraph of a cover letter for a job before you started writing your own letter.

Also see below for more cover letter samples, and tips for emailing a cover letter and resume.

Sample Cover Letter for a Technical Support / Help Desk Position

Your Name
Your Address
Your City, State, Zip Code
Your Phone Number
Your Email


City, State, Zip Code

Dear Mr./Ms. Last Name:

I am very interested in the Help Desk Technical Support position advertised on I believe my training, experience, and proven ability as a Tier One Technical Support Specialist and Help Desk Technician will allow me to significantly contribute to your company's IT division.


In reviewing the attached resume, you will note that I have acquired valuable experience in all facets of troubleshooting, installations, and maintenance for various desktop operations, hardware, and software. I possess a unique talent for delivering highly complex technical information into terms and concepts that the end users can readily grasp.

Furthermore, I am multi-task oriented, enjoy a challenge, and continually stay abreast of the latest advancements in the IT field.

If you are seeking an IT professional who has excellent people and problem solving skills and can easily provide optimum support to your MIS operations, then please consider what I have to offer.

I believe it would be mutually beneficial for us to meet and discuss the goals of your company and how my technical abilities can help you achieve those goals. I will call your office in a few days to inquire about the possibility of a meeting.

Thank you for your time and consideration.


Signature (hard copy letter)

FirstName LastName

Sending an Email Cover Letter

If you're sending your cover letter via email, list your name and the job title in the subject line of the email message. Include your contact information in your email signature, and don't list the employer contact information. Start your email message with the salutation. Here's an example of a formatted email cover letter.

More Sample Cover Letters
Cover letter samples and templates for a variety of career fields and employment levels, including entry-level, targeted and email cover letters for many different jobs.

Please Note: This sample is provided for guidance only. The provided information, including samples and examples, is not guaranteed for accuracy or legality. Letters and other correspondence should be edited to fit your personal situation.

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