If financial independence is one of your top destinations, then get things rolling with this Uber starter guide. From coast to coast and everywhere in between, the opportunity starts when you sign up. Define your own work-life balance and cash in on the world’s largest network of active riders.
At the intersection of independence and flexibility, Uber truly puts you in the driver’s seat when it comes to your personal time and earning power. Turn idle hours into opportunity for profit and cash in on your free time. Beyond the incredible autonomy, Uber has much more to offer driver-partners in the way of perks so make sure you’re not missing out.
That means you’ll always start and stop on your time—because with Uber, you’re in charge.
Learn moreYour earnings automatically get deposited every week. Driver-partners who sign up for Instant Pay can cash out up to 5 times a day. Instant Pay is available in select cities.
Learn moreThere’s no office and no boss, except for you. Only drive when it works for you.
Learn moreTap into all the resources available to you, today. Driver-partners can access perks that can help them reduce costs and keep more of their earnings.
Learn moreUber is making strides to improve support for driver-partners. New intuitive methods make it easier than ever to help resolve many issues or challenges a driver-partner may experience. So whether it’s a FAQ or an infrequently asked question, with many avenues of support, help is here for you when and where you need it.
Support is always available by phone. Yes, that's always – like 24/7 always.
Learn moreEasier to use and more reliable, the app now supports you—like a partner—no matter where you go. The new Driver app provides you with real-time information.
Learn moreAs with any career, there’s a learning curve and as you gain experience, the more efficient and more financially savvy you become as a driver-partner. That being said, Uber has a number of app integrations and third-party partnerships that can help you earn and save right out of the gate. Make every minute you’re driving count for more by being in the know.
Easier to use and more reliable, the new Driver app now helps you earn smarter with real-time information.
You can use Trip Planner to find hourly trends, set preferences, and view promotions. Just tap the arrow icon on the lower left corner of your map screen. For delivery partners, expect this feature to be coming soon to your app.
Stay up to date with messages about everything from upcoming events and earning opportunities to information about your account and new features.
Amazing service deserves to be rewarded, that's why it’s easy to receive tips directly through the Uber app with zero service fee applied.
When you drive with Uber, you can get access to discounts on fuel, insurance, vehicle maintenance and more offered through Uber’s third-party partnerships.
Are you and your vehicle ready to hit the road? Uber maintains a high standard for their driver-partners and riders by adhering to specific requirements that intend to elevate your everyday experience. A number of states require a vehicle inspection that covers mechanical and safety features that well-maintained cars should be able to pass. Lucky for you, Uber created an easy-to-follow checklist...
Start with these requirements and go forward from there. Two basic requirements are listed here - click the link below to see the others.
Learn moreMeet the minimum age requirement
Be legally allowed to drive in your state
If you’ve met the requirements mentioned above, let’s move right along! Start with the documents listed here – and click the link to check for any additional requirements.
Learn moreValid documentation to drive in your state
Proof of residency in your city
A driver profile photo
Now, let's check your wheels. Each state has its own requirements, but here are some of the big ones to check off your list to see if your vehicle qualifies.
Learn more4-door vehicle with independently opening doors
Good condition with no cosmetic damage
Seat at least 4 passengers in addition to the driver
Pass a vehicle inspection by a licensed mechanic
Get into the driver’s seat of your choice. Whether it’s by the hour, week or longer, get a vehicle that suits your needs. Cars from our partners come with everything you need — insurance, unlimited mileage and more.*
*Uber is not responsible for the products or services offered by other companies, or for the terms and conditions (including financial terms) under which those products and services are offered.
If you’re someone that’s into a sure thing, the Uber earnings guarantee offers may just be for you. Just sign up to drive, complete activation, and complete the number of required trips within the time period specified and location stated in your in-app guarantee tracker.* If you earn less than the guarantee offer amount for the specified number of trips, Uber will make up the difference. Bonus: Any tips you receive do not count towards the guaranteed amount. So, you can earn tips on top of the guarantee offer amount!
Still have questions? Well, that’s no problem because we have all the answers to some of the Uber driving community’s most frequently asked questions. Whether it’s financial, about policy, or questions about security, our FAQ section should be your first stop on the journey to becoming the most informed Uber driver-partner you can possibly be.
You can track your earnings by week, day, or trip in your Driver app by tapping the fare icon at the top of your screen or through the Earnings tab.
With features like 24/7 support and the emergency assistance button, the Uber app is designed to keep you safe on the road. You can use the button to call authorities; the app displays your location and trip details, so you can quickly share them with emergency services. Uber focuses on your safety so you can focus on the opportunity.
Uber is committed to helping maintain a quality experience for all who use Uber. Therefore, discriminating against riders based on their destination is prohibited by Uber’s Community Guidelines and is also prohibited by many city and state regulations.
What should I do if the phone or app crashes in the middle of a trip?
If your app keeps freezing or crashing, try the following in the app:
FORCE QUIT
If you continue to experience issues, you can try to reset your network settings.
RESET NETWORK SETTINGS
Note: This may result in all passwords being deleted.
How can I be sure I'm picking up the correct rider?
Occasionally, the wrong rider may attempt to enter your vehicle by mistake.
To make sure you pick up the right person every time, we recommend confirming your rider's name before starting a trip.
Your app displays the rider's name once you have accepted their request, and the rider can see your name, photo, car type, and license plate number.
If you completed this trip with the wrong rider in your vehicle, let us know here.
I had a bad experience with a rider. What can I do?
We understand that you may have some negative experiences with riders, and our rating system is in place to help keep Uber comfortable and safe for everyone.
Please take time to consider and enter a rating that reflects your trip experience with this rider. We do not change rider ratings once they have been entered into the app.
If you had an issue with cancellation fees on this trip, we recommend following the link below:
I SHOULD HAVE RECEIVED A CANCELLATION FEE
If you feel that a rider was behaved in a way that violates the Community Guidelines during this trip, please let us know below.
Don't see the answer to your question? Check out our expanded FAQ page.