How Nonprofits Can Make Their Reading Materials Senior Friendly

It's All About Our Eyes

Even as nonprofits work like crazy to have a strong online presence for both younger and older donors, they also send out a heap of direct mail fundraising letters with numerous printed pieces in each package.

They also still often print newsletters and annual reports. In short, there is no lack of stuff in print.

But are those materials designed for older readers? The sad truth is that designers, who are often young, may not think about the readability of their material for older eyes.

Why should nonprofits care about older people?

Just consider these five facts:

  1. Baby Boomers are retiring and reaching peak giving years - 10,000 people turn 65 every day.
  2. Older adults have more wealth than other age groups
  3. They donate more, with retired Baby Boomers poised to give $8 trillion over the next two decades
  4. They volunteer more. The median number of hours volunteered by people over 65 is 94 hours.
  5. They are living longer, enjoying a boom in longevity. As many Americans are over age 85 as are under five years old. A growing number of seniors will make it to their 100 year birthdays.

What else do we know about older adults? They are readers. They read magazines, newspapers, books, brochures, newsletters, even direct mail. They visit the public library frequently, and they may be the last subscribers to the disappearing newspaper.

Marketers, for-profit and nonprofit, continue to make grave errors in their print materials for mature audiences. Here are the top dos and don'ts of designing printed material that appeals to your mature readers.

1
Use Larger Type

A senior man reading the paper in the garden
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Type size must be larger than average. Ask your designer to use 12 pt type and larger if you target an older demographic. Twelve-point type looks good and not like a large print version of Readers Digest - something that might turn off some people.

2
Use Appropriate Typefaces

Text on the pages of an open book, extreme close-up
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A serif type is preferred for large blocks of printed text. A popular serif typeface is "Times Roman," but there are many others.

Never use only upper case letters LIKE THIS. Limit the use of italics, script and ornate typefaces.

Use sufficient leading - (the white space around each character) between characters so that the letters don't seem to run together.

Make line spacing larger than usual. Single space may be too hard to read so try 1.5 or double spacing.

3
Use Good Contrast

Black type on a white background
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Use dark type on a light background. That provides the contrast that older eyes need to see well.

You can never go wrong with black type on a white background, so use it most of the time. Use reverse type (light type on a dark background) only for headlines, never for large blocks of type.

When choosing a "white" for your printed piece, pick a bright white, not an off-white. The more distinct the white and the blacker the type, the easier it will be for older eyes to read.

Although it may seem counter-intuitive, the popularity of new electronic devices such as Kindles or iPads with mature people may have something to do with the fact that one can adjust both the brightness and the size of the type.

4
Break It Up!

Young woman working on a newsletter design.
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Write short paragraphs and use subheadings, in bold, to break up the long copy.

Paragraph after paragraph of text without subheadings looks gray and dreary and is hard on the eyes. Also, subheads make it easy for readers to scan and read only what is relevant to them.

Make generous use of bullets, numbered lists, sidebars, and pull-out quotes to help break up your pages.

Line length should be short--about five or six inches. Use columns when necessary.

5
Color It Carefully

Male fashion designer working in an office
ONOKY/Eric Audras/Brand- X Pictures/Getty Images

When using color for headings or backgrounds, choose carefully.

The older eye develops a yellow cast, and it becomes harder to distinguish between certain colors.

For instance, blue, purple and green may look alike when used together. Yellow, orange and red are much easier to tell apart.

6
Use Photos Effectively

In focus photo of older man.
Jeff Hutchens/Getty Images

Never put type over a photo, not even your headlines.

Here is an easy test for readability: photocopy the page. If the photocopy is easy to read, then you can be sure the original is readable. Type printed over images will not be readable when photocopied.

Use photos that are sharp and crisp. Using something fuzzy for artistic effect will have older readers trying to clean their glasses.

Favor photos of people especially their faces. A person's face looking directly at the reader is a powerful force.

Black and white images work fine and can be very effective.

Avoid coloring a black and white photo or using any additional photographic effects. Sepia, for instance, might be artistic, but it makes a photograph harder to see for older people.

7
Make It Easy to Read

Mature couple studying realestate book
Steve Sparrow/Cultura/Getty Images

Never use glossy paper.

Light reflects from the gloss and makes it very difficult for the reader to see the print. Use a matte finish.

Don't laminate materials or put them into plastic sleeves. This is a favorite ploy for salesmen and restaurant menus, but will have older readers tilting the plastic-encased material to see past the glare. 

Avoid complex folding of your printed piece. Conquering a complicated folded piece (just think of old road maps) becomes harder as we age. For brochures, use a simple double or tri-fold.

Avoid jumps for newsletters, where an article continues on another page. People should be able to read an article through without having to look for the end. Keep those articles shorter too.

8
Did We Say They Like to Read?

Older couple reading.
Rob Melnychuk/Getty Images

Don't take print for granted. Work with your designer to make sure that your mature readers can quickly understand your information. With care, your material can be both stylish and easy to read.

Mature adults are enthusiastic readers. Take advantage of it.

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