Sample Career Change Cover Letter

What to Include in a Cover Letter When You're Changing Careers

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If you are looking for a position in a different industry or career field, your cover letter is a huge factor in your likelihood of getting the job. Since your resume may not contain the relevant experience that hiring managers are looking for, you need to capitalize on your cover letter as an opportunity to demonstrate why you are a good fit, despite lacking the specific employment history that may be an important factor in getting the job.

What a Career Change Cover Letter Should Include 

There are three points a cover letter for a career change should cover:

  1. Your transferable skills
  2. Your superior performance in previous positions
  3. Your passion for the company

Now let’s dive a little deeper.

Number one, and first and foremost, is your focus on the transferable skills you have that you can use in the new position, rather than the specific skills you have that are related to your current position. Analyze the job description for the position you’re applying to, and look at the skills that the role calls for. Choose the ones that best match your own skills or experience. Then, if possible, use specific anecdotes, from your work or academic history, to illustrate some of these strengths in action. 

But an effective cover letter needs to go beyond that. You must touch on the second and third points, as they are the means in which you can rise above candidates who do have a skill set and experience specific to the job.


For example, other candidates may have the relevant experience, but if it is mediocre experience that cannot be backed up by strong references or tangible achievements, you may actually be better off. In your letter, do your best to explain how you succeeded in previous roles, and connect that to a summary of how you would also add value in this new position.

Make sure your references will corroborate your statements.

Finally, your cover letter should also include your passion for the company. This is another way to stand out from qualified candidates. Employers may be more interested in someone who is especially excited about their organization and the job opportunity, than someone who just wants a job and doesn’t care about much beyond that. In your cover letter, make it clear that you’re familiar with the organization and enthused for the opportunity to be a part of it.

You don’t necessarily have to cover all of these topics in order or in distinct paragraphs. The aim is to make sure you communicate these points throughout your letter and integrate them into your tone. Here is a sample cover letter you can use as a framework for writing your own career change cover letter.

Sample Career Change Cover Letter

Your Name
Your Address
Your City, State, Zip Code
Your Phone Number
Your Email

Company Name
City, State, Zip Code

Dear Hiring Manager:

This letter is to express my special interest in discussing the Senior Customer Service Manager position posted on the XYZ Company web site.

The opportunity presented in this listing is very appealing, and I believe that my experience and education will make me a competitive candidate for this position.

Although I have been working primarily as an Operations Manager, in this capacity I have interfaced frequently with customers, in addition to vendors and staff. This has instilled multi-dimensional communication skills and an ability to recognize, act upon and fulfill customer wishes and needs in order to ensure their continued, and positive, relationship with the business.

In fact, in my most recent job as Operations Manager for ABC Company, I received an ‘Excellence in Customer Service’ recognition due to my ability to coordinate complex logistics in order to keep customers happy even when issues arose that were beyond the control of the organization. Again, this involved not only managing operations but communicating directly with customers. As a result, I believe my combined ability to successfully manage operations while also effectively interface with customers makes me a prime candidate for this role.

The key strengths that I possess for success in this position include, but are not limited to, the following:

  • Provide exceptional contributions to customer service for all customers. 
  • Strive for continued excellence.
  • Strong communication skills.
  • I am a self-starter.
  • Eager to learn new things.

You will find me to be well-spoken, energetic, confident, and personable, the type of person on whom your customers will rely. I also have a wide breadth of experience of the type that gives you the versatility to place me in a number of contexts with confidence that the level of excellence you expect will be met. Please see my resume for additional information on my experience.

I hope that you'll find my experience and interests intriguing enough to warrant a face-to-face meeting, as I am confident that I could provide value to you and your customers as a member of your team. I am very excited about this opportunity to work for XYZ Company. I connect with your mission to “deliver the ‘five star’ factor” to both your staff and your customers. This is tenet reflected in my own professional, and personal values, and I believe this alignment strongly supports my candidacy for this role.

I can be reached anytime via my cell phone, 555-555-5555. Thank you for your time and consideration. I look forward to speaking with you about this employment opportunity.


Signature (hard copy letter)

FirstName LastName

How to Send an Email Cover Letter

If you're sending your cover letter via email, list your name and the job title in the subject line of the email message. Include your contact information in your email signature, and don't list the employer contact information. Start your email message with the salutation.

More Cover Letter Samples
Review sample cover letters for a variety of scenarios including a follow-up letter, inquiry letters, job/industry specific sample cover letters, cold contact and referral letter samples.

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