Safeco Mobile Insurance Application

Woman on a commuter train looking at her phone. Getty Images/Ezra Bailey

Safeco Insurance has made a name for itself as a leader in property and casualty insurance in the United States. The company, founded in 1923 by Hawthorne K. Dent, is a member of the Liberty Mutual Group and is the fifth largest property and casualty insurer in the nation. Safeco Insurance was originally known as the “General Insurance Company of America.” The company headquarters is located in Seattle Washington and the serving president is Michael Hughes.

The rights to the local Seattle Mariners’ baseball stadium, Safeco Field, are held by Safeco Insurance.

Customers trust Safeco Insurance for many reasons. It has the strong financial security backing of the Liberty Mutual Group (one of the Fortune top 100 largest U.S. corporations) with an “A Excellent” rating from A.M. Best insurance rating organization. Safeco Insurance is over 4 million customers strong throughout the nation and serves policy holders through a network of over 9.000 agents across the country. The company offers a comprehensive line of insurance products including:

  • Auto
  • Homeowners

  • Renters

  • Condo

  • Boat/Watercraft

  • Classic car

  • Motorcycle

  • Recreational vehicle

  • Umbrella

  • Landlord protection

  • Business

In addition to the comprehensive lines of personal insurance products, Safeco Insurance also offers its insurance customers access to its mobile insurance application making access to policy information quick and easy.

Thousands of Safeco policy holders have taken advantage of the mobile application feature available and find it handy to use.

Features

The Safeco Insurance mobile application is available to users of iPhones and provides insurance customers with the following features:

Claims: You can use the Safeco mobile insurance application to send backup information to the company once you have filed a claim through Safeco’s 800 number.

You can use this application to start a claim for your renters insurance or homeowners insurance. You can check the status of a pending claim at any time through the mobile app device.

Check List: The Safeco mobile insurance application provides you with checklists to make sure you do not forget any details while filing an insurance claim.

Guarantees: A list of customer claim guarantees is available for viewing through the mobile application device.

Access to Policy Declarations: Here, you can view all your details for your policy including the premium charged for each policy option. You can also view your insurance card and have instant access to this as proof of insurance.

Agent Locator: The mobile application has an agent locator feature, helping you find your nearest local Safeco Insurance office.

Roadside Assistance: Receive roadside assistance phone number and information.

Repair Information: Receive information for auto glass windshield repair and replacement.

Benefits

The Safeco Insurance mobile application is well-laid out and very easy to use. You can navigate it easily to access policy information, get proof of insurance and find helpful information for handling claims.

Drawbacks

There are a couple of drawbacks with the Safeco Insurance mobile application. One drawback is that while you can send back-up information to the company’s claims department through your mobile device, you cannot actually turn in your claim with the app. Also, there are no options to pay your insurance premium through the Safeco Mobile application device. I think an improvement Safeco would be well-advised to make for policy holders would be to enhance the application to allow policy holders to turn in a claim through the mobile device application as well as being able to pay insurance premiums.

The Safeco mobile insurance application is only available to policy holders of Safeco Insurance. While this is not uncommon, making the app available to non-customers for situation of claims reporting or to receive an insurance quote would be a great way for the company to draw in new customers.

To find out more about the Safeco Mobile insurance application, visit the Safeco website or call customer service at 800-332-3226.