Retail Sales Skills List

Retail Sales Skills for Resumes, Job Applications and Interviews

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Here's a list of skills employers seek in the candidates they hire for retail sales jobs. Skills will vary based on the job for which you're applying, so also review our list of skills listed by job and type of skill.

Retail Sales Skills

A - E

  • Accuracy
  • Achieve Sales Goals
  • Affirming Customer Choices
  • Arranging Product Displays
  • Attention to Detail
  • Basic Mathematical
  • Brand Awareness
  • Brand Knowledge
  • Build and Maintain Vendor Relationships
  • Carefully Following Opening and Closing Procedures
  • Casually Interviewing Customers to Determine Needs/Preferences for Products
  • Communication
  • Convert Shoppers into Loyal Customers
  • Customer Loyalty
  • Customer Service
  • Dependability
  • Discerning Customer Cues to Readiness for Engagement
  • Emphasizing Promotional Items with Customers
  • Encouraging Customers to Consider Accessories 
  • Encouraging Use of Store Credit Card
  • Establishing a Quick Rapport with Customers
  • Exceed Sales Goals
  • Explaining Product Features and Benefits

F - O

  • Fashion Sense
  • Folding and Replacing Merchandise
  • Friendly Demeanor
  • Greet Customers
  • High Energy
  • Inspecting Merchandise
  • Interpersonal
  • Learning About All Products
  • Listening Carefully and Patiently to Customer Complaints
  • Maintaining a Neat and Clean Store Environment
  • Modeling Styles Within the Brand
  • Motivated
  • Monitoring Visitors for Theft Potential
  • Operating Cash Registers
  • Organizational

P - R

Placing Prices on Items

  • Positive Approach
  • Positive Attitude
  • Preparing Deposits
  • Preparing End of Day Reports for Management 
  • Prioritizing
  • Processing Credit Card Payments
  • Processing Returns
  • Product Knowledge
  • Promoting Brand Loyalty Programs
  • Promoting Store Credit Card Applications
  • Punctuality
  • Receiving a Constructive Criticism 
  • Receptive to Training
  • Recommending Suitable Items for Purchase
  • Reconciling Daily Sales
  • Removing Security Tags
  • Resolving Customer Problems

S - Z

  • Sales Techniques
  • Securing Email Addresses for Customers
  • Set Sales Goals
  • Stock Management
  • Stocking Merchandise
  • Suggesting Alternative Items When Target Products Aren't Available
  • Suggesting Ways to Improve Customer Experience and Increase Sales
  • Summarizing Problems for Managers
  • Taking Inventory of Merchandise
  • Team Player
  • Teamwork
  • Verbal Communication
  • Visual Merchandising
  • Well Groomed Appearance

Read More: How to Get a Retail Job | Retail Job Interview QuestionsRetail Keywords for Resumes & Job Applications | List of Retail Skills

Salary Information: Retail Salesperson | Retail Supervisor | Customer Service Representative

Related Articles: Soft vs. Hard Skills | How to Include Keywords in Your Resume | List of Keywords for Resumes and Cover Letters | Skills and Abilities | Resume Skills List