Retail Manager Skills List

Retail Manager Skills for Resumes, Cover Letters and Interviews

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Here's a list of skills employers seek in the candidates they hire for retail management jobs. Skills will vary based on the job for which you're applying, so also review our list of skills listed by job and type of skill.

Retail Manager Skills

A - D

  • Ability to Work Under Pressure
  • Accuracy
  • Adaptability 
  • Addressing Employee Performance Issues Promptly
  • Advertising
  • Analyzing Sales Reports
  • Assessing Needs for Staff Training
  • Attention to Detail
  • Basic Mathematical
  • Budgeting
  • Cash Management
  • Communication
  • Computer
  • Controlling Expenses
  • Controlling Inventory
  • Creating Incentives for Sales Staff
  • Customer Satisfaction
  • Customer Service
  • Decision Making
  • Delegating Tasks
  • Designing or Supervising the Design of Store Displays
  • Devising Promotions
  • Documentation

E - M

  • Ensuring Adherence to Corporate Standards
  • Enthusiasm 
  • Establishing Theft Prevention Protocols
  • Evaluating Employee Performance
  • Evaluating the Customer Experience
  • Flexibility
  • Generating Reports
  • Hands on Management Experience
  • Hiring
  • Identify Talent
  • Implement Visual Guidelines
  • Initiative 
  • Interacting Effectively with Diverse Population
  • Interviewing Prospective Staff Members
  • Inventory
  • Leadership
  • Learning and Utilizing Retail Management Software
  • Loss Prevention
  • Maintaining Safety Standards
  • Management
  • Managing Store Budget
  • Marketing
  • Maximize Profitability
  • Maximize Sales
  • Mentoring
  • Microsoft Excel
  • Microsoft Word
  • Modeling Outstanding Customer Service
  • Motivating Part-Time Staff
  • Multitasking

N - R

  • Negotiating with Suppliers
  • Organizational
  • Orienting New Employees
  • Planning
  • Point of Sales (POS) Systems
  • Pricing Merchandise
  • Prioritizing 
  • Problem Solving
  • Profit and Loss
  • Project Management
  • Promotions
  • Recognizing Employee Achievements
  • Recruiting Staff
  • Reliability
  • Remaining Calm Under Pressure
  • Resolving Customer Complaints
  • Resolving Payroll Issues
  • Resolving Personnel Issues
  • Results-Oriented

S - Z

  • Sales
  • Sales Reports
  • Scheduling Staff
  • Staff Retention
  • Stock Control
  • Supervisory
  • Team Player
  • Teamwork
  • Terminating Underperforming Workers
  • Time Management
  • Training Staff
  • Verbal Communication
  • Visual Merchandising
  • Written Communications

Read More: How to Get a Retail Job | Retail Job Interview Questions | Cashier Skills | Sales Associate Skills | Retail Keywords for Resumes & Job Applications | List of Retail Skills

Salary Information: Retail Salesperson | Retail Supervisor | Customer Service Representative

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