Retail Management Books You Should Own

Get the Practical Advice Your Business Needs

Big and small stores face many of the same day-to-day challenges and it is the manager's job to address everything that comes up. It is not an easy task, but it can be rewarding if you arm yourself with the right knowledge, skills and strategies.

The following books are some of the best resources for retail management. They will guide you through daily operations, help you understand your customers, manage your staff efficiently, troubleshoot problems and stay up to date on the latest trends in the industry. You are not alone when it comes to finding success in retail.

Hiring Your First Employee: A Step-by-Step Guide

Hiring anyone can be intimidating and this is especially true when hiring your first employee. This event brings to light a new level of laws and regulations, not to mention all the costs involved.

This book provides a complete, easy-to-read overview of hiring an employee, as well as legal and practical advice at every step. It also provides 50-state legal summaries in plain English, sample forms, and charts that compare the pros and cons when making decisions about hiring someone.

The book is published by NOLO, a trusted name in legal advice books. Though the first edition was written in 2008, it holds valuable advice and you can sign up on the NOLO website to receive important updates as the laws change.

Retail Management: A Strategic Approach

This book is used in retail marketing college courses and is one of the most comprehensive resources on the topic.

It covers major retailing topics including consumer behavior, information systems, store location, operations, service retailing, the retail audit, retail institutions, franchising, human resource management, computerizations, and retailing in a changing environment.

Its focus is on decision-making strategy and it provides a real-world approach for large and small retailers alike. It also provides the latest information from current trade press sources.

Because it is a textbook, the publisher Prentice Hall makes frequent updates, typically about every four years. You can expect chapters to be revised in order to capture the diversity, varied perspectives, and current spirit of retailing. 

A Survival Guide to Managing Employees from Hell

The full title of this book - A Survival Guide to Managing Employees from Hell: Handling Idiots, Whiners, Slackers, and Other Workplace Demons - may speak directly to many retail managers. It is also sure to make you laugh because you can probably relate.

All managers get saddled with "problem" employees from time to time. What sets great managers apart is how they deal with them. Drawing from real-life stories, this helpful and humorous guide provides readers with practical advice for handling a wide range of difficult types. 

Published by Amacom Books.

Retailing Management

Retailing Management provides a balanced treatment of strategic, "how to," and conceptual material, in a highly readable and interesting format. It is a college-level textbook and is updated often by the publisher, McGraw-Hill Education.

Each edition is revised by the day's leading authorities in retail and business education. The updates provide cutting edge coverage on the latest topics and developments in retailing. Some of the more recent include globalization, customer relationship management programs, multi-channel retailing, supply chain management, the use of the internet to improve operating efficiencies and customer service, and legal, ethical and cooperate social responsibility issues.

This is a must-have book for anyone who wants to compete in the upper ranks of retail. Names like Wal-Mart, Amazon and Starbucks are among the valuable case studies included.

It's Okay to Be the Boss

Bruce Tulgan puts his finger on the biggest problem in corporate America — an undermanagement epidemic affecting managers at all levels and in all industries — and he offers another way.

His clear, step-by-step guide to becoming the strong manager that employees need challenges bosses everywhere to spell out expectations, tell employees exactly what to do and how to do it, monitor and measure performance constantly, and correct failure quickly and reward success even quicker.

Published by Collins Business, this is just one of the management advice books written by Tulgan. You may want to consider pairing this book with some of his other titles like The 27 Challenges Managers Face and Bridging the Soft Skills Gap.