Police and Fire Federal Credit Union Review - Everything You Need to Know

Great perks for Philadelphia police and firefighters

Skyline in autumn behind the Schuylkill River Boardwalk at dawn , Philadelphia, Pennsylvania, USA

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Police and Fire Federal Credit Union is a Philadelphia area credit union open to Philadelphia police officers, firefighters and their families. You can also gain membership by belonging to specific Philadelphia area groups, associations, and organizations.

Who Is the Police and Fire Federal Credit Union Good For?

Police and Fire Federal Credit Union is a good choice for anyone who qualifies for membership. Like all Credit Unions, you must be a part of a specific group to qualify. With PFFCU you need to be a Philadelphia police officer or firefighter or a belong to specific Philadelphia area groups, organizations, or associations. If you do qualify you can:

  • Earn 1.00% interest on up to $5,000 in your checking account
  • Get competitive rates on rewards credit cards
  • Earn competitive rates on your CDs
  • Invest for your retirement with IRAs


  • Excellent interest rates on checking and savings accounts

  • No monthly maintenance fees on checking or savings accounts

  • Competitive rates on car loans


  • Limited to the greater Philadelphia region of the U.S.

  • Must have qualified status to join

  • No investment services

Types of Accounts

Police and Fire Federal Credit Union offers the following types of accounts:

  • Checking Accounts
  • Savings Accounts
  • Certificates of Deposit
  • IRAs
  • Personal Loans and Lines of Credit
  • Credit Cards
  • Auto Loans
  • Mortgages
  • Mortgage refinancing
  • Home Equity Loans

Learn more about the types of accounts that PFFCU offers below.

Checking Accounts

Police and Fire Federal Credit Union has one excellent checking account that combines all kinds of great perks into a single account – with no hoops to jump through.

  • No minimum balance
  • No monthly fees
  • Overdraft fee for item fee for debit card purchases is only $6.
  • Overdraft fee for ACH and checks is $19
  • 1.00% interest on the first $5,000

Most banks offer rates of .03% to .05% on the majority of their checking accounts at this level – some offer no interest at all. That’s why this 1.00% interest bearing checking account is particularly good for people who keep less than $5,000 in their checking accounts.

Savings Accounts

PFFCU has 4 different savings accounts that vary in APYs depending on the amount you have available to deposit. None of these accounts have monthly fees. 

Savings Accounts
Type of Savings Account Minimum Balance for APY APY
Savings $5 .100%
Savings Plus $5 .250%
Premium Yield Account $2,500 1.550%
Jumbo Premium Yield Account $50,000 1.750%

If you have less than $2,500 to put into a savings account, you will earn better interest in the Police and Fire Federal Credit Union checking account, which pays a 1.00% APY on the first $5,000 in the account. This is ten times the basic savings rate. However, if you have $2,500 or more that you can leave in a savings account then the Premium Yield Account has a better rate of 1.550%, which is a much more competitive rate than most traditional brick and mortar banks.

Certificates of Deposit

Like their savings and checking accounts, certificates are federally insured for up to $250,000. Each certificate has a minimum purchase of $1,000.

Term APY
3-month 1.800%
6-month 1.850%
9-month 1.900%
1-year 2.000%
15-month 2.050%
18-month 2.150%
2-year 2.250%
30 month 2.300%
3 year 2.400%
4 year 2.500%
5 year 2.600%

CDs are bought for a fixed period of time, and while you won’t lose the base amount invested at Police and Fire Federal Credit Union, you can lose interest paid (dividends) if you withdraw them early. The early withdrawal penalties for certificates are as follows:

CD Early Withdrawal Penalties
Term Early Withdrawal Penalties
3-month Forfeiture of all dividends
6-month Forfeiture of 90 days dividends
9 to 24 months Forfeiture of 180 days dividends
30 to 60 months Forfeiture of 360 days dividends

Ladder your CDs. If locking up all your money for five years isn’t practical, you can set your CDs in a ladder. CD ladders work well at credit unions and banks with multiple terms on their CDs. For example, if you have $5,000 to save, then you can put $1,000 each in a one-year, two-year, three-year, four-year, and five-year CD. As the one-year CD matures, you can then put that money in a five-year CD, and continue the same cycle as each CD matures. By doing this, you will have CDs maturing every year and be able to take advantage of the highest interest rates.


IRAs allow you to save money for retirement in tax advantaged accounts. Police and Fire Federal Credit Union allow you to save money in two types of IRA accounts – money market and CDs. Both types are federally insured up to $250,000.

The APY on the IRA Money Market is 1.750% and the APYs on the CDs are the same as the traditional CDs above.

Compared to traditional brick and mortar banks, these IRA rates are competitive. Since an IRA is a savings for retirement, then it is wise to max out the term of your CDs in order to get the highest rates (rather than do a CD ladder). If you are retiring in less than five years and will need the funds sooner, than you may want to opt for a shorter term.

Personal Loans and Lines of Credit

There are two types of unsecured credit available at PFFCU – personal lines of credit and personal loans. A personal line of credit can be taken out at any time – up to the limit and reused once it is paid. A personal loan is taken out all at once and is normally used for larger purchases or consolidating debt with higher interest rates.

Personal Loans and Lines of Credit
Type of Credit Maximum Amount Loaned Interest Rate Range
Personal Line of Credit $10,000 8.9% to 17.9%
Signature Loan $30,000 10.15% to 18.00%

These unsecured loans have competitive rates compared to other lenders who sometimes charge 24.99% interest or more for unsecured loans.

Credit Cards

All of the credit cards offered at PFFCU have some impressive features:

  • Never any balance transfer fees or cash advance fees
  • Free FICO Credit score on your monthly statement
  • Digital wallet technology through Apply Pay or Samsung Pay
  • Never any annual fee

They offer a rewards card with 1 point awarded for every $1 spent. Rewards points are redeemable for cash, discounts, and merchandise. PFFCU also offers a traditional credit card with no rewards. Since interest rates are the same on both cards (11.15% to 18.00%) and neither have annual fees then it makes sense to get the rewards card and collect the free cash and bonuses.

Auto Loans

At Police and Fire Federal Credit Union you can take out an auto loan or refinance an auto loan that was taken out at a higher rate of interest. The rates on auto loans are highly competitive and based on income, model year of car being bought/refinanced, and credit worthiness. Rates range from 3.65% to 6.15%. The minimum loan amount is $7,500.

Like many other credit unions and banks, you can apply before you go shopping for a car and get your auto loan in the form of a check. This allows you to negotiate at the dealership (or private sale) from a position of power – with cash already in hand.

Mortgages, Mortgage Refinance, and Home Equity

PFFCU offers several different mortgage loans for various needs. These include:

  • Fixed-Rate Mortgages – perfect for people who want consistent monthly payments
  • Adjustable-Rate Mortgages – low initial rate with payments that increase after five to seven years
  • “No PMI” Mortgage – a way to avoid private mortgage insurance if you have less than a 20% down payment
  • First Time Home Buyer Mortgage – as low as a 3% down payment for first time home buyers
  • HomeReady Mortgage – great for people with excellent credit and limited household income
  • Non-Owner Occupied Mortgage – for people buying investment properties
  • Mortgage Refinance Loans – for those looking to get a better rate on their mortgage
  • Home Equity Loans – for those looking for a low rate of interest on a secured loan for major purchases.

Like their auto loans, Police and Fire Federal Credit Union has exceptional rates on mortgages. For consumers with excellent credit scores of 740 or above, rates can be as low as 4.213% APR and as high as 4.650% APR. But even if you don’t have a credit score that high, you can still get an excellent rate with PFFCU by simply applying online to see what you qualify for. To find the application, click the appropriate button on the side of the “real estate loan” page.

How to Bank with Police and Fire Federal Credit Union

To open an account at PFFCU you must be a Philadelphia fire fighter, police officer or family member of a Philadelphia fire fighter or police officer. You can also hold membership in many Philadelphia area organizations, associations, or employee groups.

If you qualify for membership you can apply online with your social security number, valid state or federal ID, current physical mailing address, and current funding source.

You can also apply at any of the branches.

Customer Service

Police and Fire Federal Credit Union offers in person, telephone customer service, and e-mail.

Telephone customer service can be reached at 215-931-0300 or 800-228-8801 and is available Monday to Friday 8:30 a.m. to 6 p.m. and Saturday 8 a.m to 4 p.m.

Branch hours are available Monday to Wednesday 8:30 a.m. to 6 p.m., Thursday to Friday 8:30 a.m. to 7 p.m., and Saturday 8:30 a.m. to 4 p.m.

Their contact e-mail is memberservice@pffcu.org.

About Police and Fire Federal Credit Union

The Police and Fire Federal Credit Union was chartered in 1951 and is a member-owned, not-for-profit financial institution. It requires membership as outlined above.

PFFCU has an easy to navigate and easy to use website with standard banking encryption. And while breaches are possible at any institution, the Police and Fire Federal Credit Union doesn’t have a history of data breaches.

PFFCU has highly competitive interest rates on loans and mortgages as well as attractive APYs on checking, savings and CD accounts. They are federally insured through the National Credit Union Share Insurance Fund, which functions the same way as the FDIC.

The Bottom Line


Police and Fire Federal Credit Union is a solid choice for qualified members who want a community banking experience and excellent rates. With a high checking APY and competitive rates on savings and CD accounts you can earn on the money you have in your accounts. Branches have extended hours on Thursdays and Fridays, which makes banking convenient if you have a branch close to you. Customer service is also available by phone and real humans are easy to reach.


You must meet membership standards to qualify to be a member of PFFCU, and since they are a regional credit union there are no branches outside of the greater Philadelphia region. If you don’t live in the area or don’t qualify for this credit union but would like credit union perks it’s a good idea to look around and do some research. Most people can qualify to join a credit union based on where they live or an organization they belong to, but you often have to do some research to determine which one will work for you.