PenFed Platinum Rewards Visa Signature Card Review

If you’re on the road a lot or your vehicle is just a gas guzzler, the PenFed Platinum Rewards Visa Signature is a worthy contender for anyone with excellent credit. The rewards-earning rate for gasoline purchases is impressive and you’ll get decent bonus points on your grocery spending too, which you can redeem for travel at an excellent rate compared to other cards with no annual fee.

Pros Explained

• Big rewards at the gas pump: If you drive a lot, take note. This card rewards gas purchases at 5 points per $1 spent—a higher rate than you’ll find on most competitors. (And unlike many of those cards, there’s no limit on what you can earn in a year.) You’ll also earn 3 points per $1 on groceries, including at military commissaries.
• Low APR: While we don’t recommend carrying a balance on your credit card, if you have to, this is a good card to have. Even the highest variable interest rate offered is lower than the average APR for a travel rewards card.
• Low fees: This card doesn’t charge an annual fee or foreign transaction fee, which means you can avoid fees completely, depending on how you use the card. It also lacks a cash advance fee, and even its late fees are more reasonable than other travel rewards cards (up to $28, depending on your balance).

Cons Explained

• PenFed Credit Union membership required: While anyone (military or not) can become a member of PenFed, having to belong to the credit union does add an extra step in the application process. You’ll have to open a savings account and keep at least $5 in it to have the card.
• Redemption restrictions: If you want cash or a statement credit for your rewards, you should look for a different card. The redemption options are limited to travel, gift cards, and merchandise, and you won’t get much more information until you get the card. (There’s an online redemption center, but you have to log in to your account to browse the options.)
• Disappointing bonus for new cardholders: The combination of a hefty spending requirement and a paltry points payoff make this deal a dud.

Bonus for New Cardholders 

New cardholders will earn a $100 statement credit when they spend $1,500 during the first 90 days they have the card. This is $50-$100 less than you’d get with most comparable rewards cards, and the spending requirement is sky high compared to competitors’ deals. 

Earning Points & Rewards

You’ll earn 5 points for every $1 you spend on gas, 3 points for every $1 at supermarkets (including military commissaries), and 1 point for every $1 on everything else. The gas rewards are particularly good relative to other cards, and even the 3 points per $1 at supermarkets is competitive. Points expire five years from the end of the month in which you earned them.

Conveniently, PenFed also offers a points calculator that figures out how much you’ll earn based on estimates of your monthly gas and grocery budget (and whatever falls into the “everything else” category.)

Redeeming Rewards

PenFed doesn’t make the process of redeeming rewards very transparent. Here’s what we know: You must have at least 1,000 points to redeem rewards and you can’t get cash back or a credit on your statement. You do, however, have several options:

• Gift cards and certificates
• Merchandise
• Hotels, airfare, car rentals and vacation tours and packages

You won’t be able to browse your redemption options online until you have an account, but according to a PenFed spokesperson, points used for travel have the highest average value, at 1.7 cents each. Points redeemed for gift cards and merchandise, by contrast, are worth just 0.85 cents each.

How to Get the Most Out of This Card

You’ll build up your points balance quickly by using this card exclusively for bonus categories. Use it whenever you’re at the gas pump, for sure. You should also stick to true supermarkets when buying food, since groceries at superstores and warehouse clubs don’t qualify for the bonus points.

If you use the card to transfer a balance at the promotional rate, avoid using it for any new purchases until you’ve paid off the entire transferred balance. Otherwise, your new purchases will accrue interest, offsetting the value of the rewards you’ve earned.

PenFed Platinum Rewards Visa Signature’s Excellent Perks 

Credit cards often come with a variety of perks and benefits, so we’ve narrowed down the ones we think have an exceptional value. The PenFed Platinum Rewards Visa Signature has one that makes the cut:

• Travel accident insurance: If you use your card to cover the cost of a trip, this accidental death and dismemberment coverage benefit may apply if there’s an incident while you’re traveling. The benefit is as high as $250,000 and covers you, your spouse, and unmarried dependents. 

Other Features 

• Extended warranties
• Insurance for stolen or damaged purchases
• Rental car collision insurance (secondary to your own policy)
• Roadside assistance hotline
• Travel and emergency hotline
• Concierge for booking event tickets, travel, and other services

Customer Experience

The PenFed Platinum Rewards Visa Signature Card doesn’t have any standout customer service features like online chat capabilities. However, cardholders can use the PenFed mobile app to manage all accounts with the credit union.

Security Features 

The PenFed Platinum Rewards Visa Signature has industry-standard security features.

Fees That Stand Out

The PenFed Platinum Rewards Visa Signature Card is quite reasonable about fees. It doesn’t charge an annual fee or a fee on foreign transactions. There is also no cash advance fee and the APR on cash advances is relatively low. Even the late fees aren’t too bad when compared to other rewards cards.