Mutual of Omaha Insurance Company Review

Getty Images/John Giustina

Mutual of Omaha is a very well-known and respected name in the insurance world. There are very few Americans who do not recognize the company name Mutual of Omaha.  This is due in part to the wildly successful nature show which first premiered in 1963. The original show ran until 1988 and lives on today through the Mutual of Omaha’s Wild Kingdom Web Series

Of course, Mutual of Omaha is about much more than the wild kingdom television series. It was founded in 1909 and is a national writer of insurance, financial and banking products both for individuals and businesses. The corporate headquarters of Mutual of Omaha Insurance Company is located at Mutual of Omaha Plaza in Omaha, Nebraska. Mutual of Omaha Bank offers banking for individuals, businesses and banking for community associations.

Mutual of Omaha is a sponsor of USA Swimming, Indy Car racing and professional golf. The company believes in giving back to the community as well and its Mutual of Omaha Foundation has invested over $3 million in the Omaha community since its establishment in 2014.

Affiliate Companies of Mutual of Omaha include:

·        United of Omaha Life Insurance Company

·        United World Life Insurance Company

·        Mutual of Omaha Investor Services, Inc.

·        Companion Life Insurance Company

·        Omaha Insurance Company

·        Omaha Financial Holdings, Inc.

·        East Campus Realty, LLC

Mutual of Omaha sells insurance and financial products to individuals and businesses in all 50 states with over $2 billion in statutory surplus. Almost 5,000 employees work for Mutual of Omaha in 44 states. The company maintain a blog which shares stories and videos about its aha tours across the country, USA Swimming, professional golfers, commercials and mutual agents.

Financial Stability

Mutual of Omaha has stood the test of time and retained its excellent financial strength with these top insurance rating organizations:

·        A.M. Best – A+ Superior

·        Moody’s Investor Service –  A1 Good

·        Standard & Poor’s (S&P) – A+ Strong

Customer Service Ratings

The Better Business Bureau  has assigned Mutual of Omaha its highest rating of “A+”. The company has been a BBB accredited business since 1940. Consumer Affairs gives Mutual of Omaha a 2.75 out of 5 star overall satisfaction rating based on 33 ratings. You can read the customer reviews here.

Insurance and Financial Product Offerings for Individuals

·        Long-Term Care Insurance

·        Annuities

·        Investments

·        Small Business Solutions

·        Life Insurance

·        Disability Insurance

·        Critical Illness Insurance

·        Cancer, Heart Attack & Stroke Insurance

·        Structured Settlements

Insurance and Financial Product Offerings for Businesses

·        Accident Insurance

·        Critical Illness Insurance

·        Dental Insurance

·        Disability Insurance

·        Employee Assistance Program

·        Hearing Discount Program

·        Life Insurance

·        Participant Accident Insurance

Retirement Solutions

·        Group Annuities

·        Institutional Investments

·        Retirement Services

Customer Support and Resources

From the Mutual of Omaha customer support center, you can find a phone number, send an email, find a local agent or get a form. There is also a “planning & advice” center where you can learn more about Medicare options, retirement planning, building your business, life insurance, finances, travel and healthy living. The tools & calculators feature gives you access to insurance worksheets, financial planning and retirement planning guides. In additional to the worksheets and calculators, there are also several informational videos.

The Bottom Line

With over 100 years of insurance experience, Mutual of Omaha has stood the test of time. The company offers a broad range of insurance, financial and banking products for both individuals and businesses with an excellent financial strength standing and customer service record. The website is user friendly. Some of the helpful information available to Mutual of Omaha insurance customers on its website includes helpful articles, insurance calculators and retirement planning advice. 

One possible downside may be the inability to file a claim online. Your only option for filing a claim is with the telephone claims service or by visiting a local agent.  Mutual of Omaha offers it insurance products nationwide online or through local agents. There are many helpful resources on the company website. Mutual of Omaha is an option worth considering when shopping for insurance and financial products for both individuals and businesses.

Contact Information

To learn more about all the insurance and financial products available or to find a local agent, you may visit the Mutual of Omaha website  or call customer service at (800) 228-7104, Monday – Thursday 7 a.m. to 5:30 p.m. CST or on Fridays 7 a.m. to 5 p.m. CST.