Mila Araujo Personal Insurance Expert for the Balance
Director of Personal Lines Insurance
McGill University


  • Certified Personal Lines Insurance Broker and Director of Personal Insurance for Ogilvy Insurance since 2007
  • Over 20 years of experience in the insurance industry in roles from ranging from customer service and sales to underwriting and management
  • Personal Insurance Expert for The Balance since 2016


In her role as the Director of Personal Insurance for Ogilvy Insurance, Mila works with some of the world's largest insurers and manages the needs of thousands of clients through her broker team.

Prior to her role at Ogilvy, she worked for various brokerages specializing in High-Value Insurance, P&C Group Insurance, and Standard insurance.

Mila has been a financial writer since 1998 when she built her first insurance brokerage website, including information to help customers understand their insurance basics. As a financial writer, she views writing about topics and issues online as a way to empower people with information to help them get the most out of their insurance coverage.

She's an international speaker and writer, has been published and cited over the years on a variety of topics from insurance to management and using social media and technology in insurance.

Often participating in industry pilot projects with major insurers and insurance industry suppliers and partners,  stays on top of current trends, consumer needs, and emerging coverages. Both her brokerage and her work have been cited as model examples in case studies, interviews, and articles for the insurance industry.