Who is This Credit Card Best For?
Diligently searches for the best products and delights in a good bargain
Looks for good quality at a fair price while buying for the household
Loves being the first to try something new
Frequently shops with a particular merchant and wants to be rewarded for their loyalty
Since Macy's Credit Card perks are limited to Macy’s discounts and promotions and the card can’t be used at other stores, it’s best for heavy Macy’s shoppers who want access to as many sales and brand loyalty perks as they can get.
Those who can spend $1,200 per year on their Macy's Credit Card will benefit the most since they’ll qualify for Platinum status with Macy’s and get bonus perks like free shipping and 5% back in rewards.
Special cardholder discounts
Spend more, earn more
Relaxed credit qualification
High APR for purchases
Big spending required to earn rewards
Limited rewards program
Can only be used at Macy's
- Special cardholder discounts: You'll get 20% off all qualifying card purchases made the day you open your card, and the day after. Plus, you only need to spend $1 per year to get automatic “Silver” status with Macy’s Star Rewards program. This status gives you access to perks and offers, special discounts, a birthday surprise, and more.
- Spend more, earn more: If you spend at least $1,200 on your card each year, you can qualify for top tier "Platinum" status. This gives you the benefits of Silver status plus free shipping and 5% back in rewards.
- Relaxed credit qualification: Since the Macy's Credit Card is a store credit card, it may be easier to qualify for than a traditional rewards credit card or the store’s other credit card—the Macy's American Express Card. Note that you may be approved for both versions of the card when you apply online. At that point, you can pick between the store credit card or the American Express version, which is accepted at a lot more places.
- High APR for purchases: This card charges an exorbitant ongoing APR for purchases. So, if you carry a balance with this card, interest costs will quickly outweigh any earned rewards.
- Big spending required to earn rewards: While you can qualify for special discounts and promotions at Macy’s just by opening this card and spending as little as $1, you only get 5% back in rewards if you spend $1,200 or more in a calendar year.
- Limited rewards program: If you’re a loyal Macy’s customer, you may have no trouble spending enough each year to earn rewards. Just remember that these rewards are only good for more Macy’s merchandise. Unlike normal cash back credit cards, you can't redeem these rewards for anything else.
- Can only be used at Macy's: The Macy's Credit Card is just a store card, so you won’t be able to use it for purchases anywhere besides Macy’s, macys.com, or Macy’s Backstage.
You can only earn rewards with this card if you sign up and spend $1,200 on your card per year and achieve Macy’s Star Rewards Platinum status. At that point, you’ll get 5% back on your Macy's purchases with no merchandise exclusions.
This puts this card at a huge disadvantage when compared to other general use rewards credit cards that let you rack up points for every dollar you spend. Note that many rewards and cash-back credit cards offer sign-up bonuses with no annual fee, making them an even better deal.
If you spend enough on your card each year to earn 5% back in rewards, you may be disappointed to find out your rewards points are only good for more Macy’s purchases. According to the terms and conditions, you’ll automatically receive $10 in Macy’s “Star Money” once you have earned 1,000 points.
Think long and hard before you sign up for this card—especially if you’re someone who enjoys having options. With a general rewards or cash-back credit card, you could earn points redeemable for statement credits, gift cards, travel, merchandise, and more.
How to Get the Most Out of This Card
Spend at least $1,200 on your new card within a calendar year in order to achieve Platinum status. At that point, you’ll be earning 5% back on all your Macy’s purchases, which you can maximize by using your card whenever you shop in the store.
Also make sure you’re paying your balance in full every month to avoid paying steep interest costs. If you carry a balance, the rewards you earn won’t even be close to worth it.
Department Stores National Bank—the bank that issues the Macy's Credit Card—is a subsidiary of Citibank. However, this bank hasn’t been part of any broad credit card satisfaction studies conducted by J.D. Power and others.
Consumer reviews for Department Stores National Bank run the gamut from good to downright poor. One review website reports an average rating of 3.6 stars out of 5, but the reviews themselves are all over the place. Some customers say Department Stores National Bank is unethical and uses deceptive practices, while others give the bank rave reviews.
Cardholders manage their accounts online through a Macy’s account rather than a dedicated credit card account management system. Automated customer service is available 24/7; person-to-person customer service is available during select hours.
Department Stores National Bank doesn’t have a mobile app to help consumers monitor their purchases or payments, nor does it offer any perks like a free credit score on account statements.
Department Stores National Bank does not offer many of the security features traditional, non-store credit card issuers offer such as fraud alerts or credit report monitoring.
Macy's Credit Card’s Fees
While the fees for this card are standard among store credit cards, watch out for the high interest costs you’ll pay if you carry a balance.