List of Phlebotomist Skills

Attributes to Hightlight When Job Searching

phlebotomist drawing blood from patient
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Phlebotomists serve patients by determining the best method of retrieving specimens, preparing them for lab testing and carrying out screening procedures. Skills and qualifications run the gamut from analyzing information for performing diagnostic procedures, to infection control, solid procedural skills and professional bedside manner.

Phlebotomist Job Duties

  • Retrieving blood specimens by performing venipunctures and finger sticks and maintaining specimen integrity by following proper procedures.
  • Tracking specimens by with initials, dates and time of collection, and keeping a tally of daily collections.
  • Performing, recording and reporting glucose tests.
  • Performing bleeding-times tests.
  • Initiating communication with physicians, pathologists and nursing stations in relation to unusual test orders.
  • Maintaining professional knowledge by participating in ongoing educational opportunities and professional organizations.
  • Promoting safety in the workplace by adhering to professional standards; hospital guidelines and policies; federal, state, and local laws; and Joint Commission on Accreditation of Healthcare standards.

Phlebotomist Job Skills

Phlebotomist skills break down into several primary categories:

Interpersonal and Communication Skills: Phlebotomists need to gather information from patients, explain medical details to them, listen effectively, respond to their needs and emotions, and respect cultural differences.

They must also be able to interact successfully with patients' families, doctors and nurses, supervisors and students.

Motor Skills: Phlebotomists need physical dexterity for the technical and procedural techniques involved in performing patient care. They also must have stamina to be on their feet for long stretches of time.

Attention to Detail: Phlebotomists usually have a constant flow of patients throughout the day. They need to be precise when drawing blood and accurate in their labeling of samples.

Here's a comprehensive list of skills employers seek in phlebotomist candidates. Skills will vary based on the job for which you're applying, so also review our list of skills listed by job and type of skill.

List of Phlebotomist Skills

Personal Attributes

  • Accuracy
  • Adaptability
  • Attention to Details
  • Collaboration 
  • Continual Learning
  • Critical Thinking
  • Dependability
  • Listening
  • Mathematical Skills
  • Multitasking
  • Organizational Skills
  • Prioritizing Assignments  
  • Problem Solving
  • Speaking Clearly
  • Stress Management
  • Time Management
  • Working Quickly

Technical Skills

  • Adhering to Government Regulations
  • Applying Tourniquets
  • Basic Life Support
  • Calculating Quantity of Blood Needed 
  • Collecting Blood Using Proper Technique and Protocol
  • Decontaminating Puncture Site
  • Documenting All Procedures
  • Following Infection Control Guidelines
  • Evaluating College Collection Process
  • Identifying Abnormal Cells
  • Learning New Software
  • Locating Appropriate Veins for Blood Collection
  • Maintaining Lab  Equipment
  • Manual and Finger Dexterity
  • Microsoft Excel
  • Microsoft Word
  • Spanish
  • Performing Chemical Tests
  • Close Vision
  • Minimizing Waste of Supplies 
  • Ordering Supplies
  • Properly Labeling Specimens
  • Taking Vital Signs
  • Testing Blood for Drugs
  • Preparing Specimens for Transport to Laboratory
  • Transporting Specimens to Laboratory
  • Writing Reports, Correspondence and Policies
  • Reading and Interpreting Medical Documents
  • Reading Color Chemical Reactions
  • Receiving Pre-Collected Specimens form Clients
  • Responding to Emergency Situations
  • Safely Disposing of Blood and Bodily Fluids
  • Sterilizing Collection Site
  • Suggesting Ways to Improve Quality and Efficiency of Blood Collection

Interpersonal Skills

  • Calming Anxious Clients
  • Customer Service
  • Instructing Patients Regarding Proper Urine Collection 
  • Explaining Process of Extracting Samples to Clients
  • Maintaining Confidentiality
  • Persuading Reluctant Clients to Cooperate with Collections
  • Positioning Patients
  • Properly Identifying Patients


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