Joint Base San Antonio and Randolph Air Force Base

1
Overview

12th Flying Training Wing Headquarters, (better known as "The Taj") and the missing man monument. Photo courtesy U.S. Air Force; photo by: Rich McFadden

The 2005 Defense Base Closure and Realignment Commission (BRAC) Report to the President required the relocation of installation management functions and the establishment of Joint Base San Antonio (JBSA). 

JBSA is situated in San Antonio, (Bexar County), the seventh largest city and known as "Military City USA." Encompassing JBSA are United States Army Fort Sam Houston, the United States Air Force Randolph Air Force Base and Lackland Air Force Base, which were merged on 1 October 2010, becoming the largest single DoD installation / enterprise. 

The base operates under the jurisdiction of the United States Air Force 502d Air Base Wing, Air Education and Training Command (AETC), which is a the United States Air Force unit that provides installation support for Joint Base, San Antonio. The 502d activated on 1 August 2009. The wing's three Mission Support Groups perform the installation support mission at each major installation in the San Antonio area.

The mission of the wing is to meet the needs of all three installations of JBSA, their missions, and people and to optimize installation support while maximizing opportunities for greater joint military and community cooperation. This mission is carried out through the Mission Support Group located on each JBSA base.

This overview will cover Joint Base San Antonio – Randolph Air Force Base (JBSA-RND)

Randolph Field was dedicated on June 20, 1930, as a flying training base and continues in this mission today. The idea for Randolph began soon after the establishment of the Air Corps Act in 1926, which changed the name of the Army Air Service to the Army Air Corps. General Frank P. Lahm was placed in charge of all flying training and established the Air Corps Training Center and set up its headquarters at Duncan Field, next to Kelly Field, TX. After deciding the facilities at Kelly and Brooks Fields were not sufficient for proper training, the Air Corps soon decided an additional training field was needed. Randolph Field was named after Captain William Millican Randolph, who crashed his AT-4 on takeoff returning to duty at Kelly. He contributed immeasurably to the progress of aviation and served on the base name selection committee. After the Air Force became a separate service on September 18, 1947, Randolph Field was officially named Randolph Air Force Base on January 14, 1948.

Randolph Air Force Base (Randolph AFB) is a base of the United States Air Force located in Universal City, Texas. Randolph is one of the few bases in the Air Force that does instructor pilot training. Joint Undergraduate Navigator and Electronic Warfare Officer Training is also held at Randolph. The 12th Flying Training Wing provides air transportation and immediate response emergency airlift in the C-21A Learjet, and trains and equips its people to meet the Air Force's worldwide mobility commitment. In addition, the 12th Flying Training Wing is responsible for the operational test and evaluation of newly acquired training systems and modifications to existing systems.

The base is named after Captain William Millican Randolph, a native of Austin who was on the base naming committee at the time of his death in a crash. It serves as headquarters of the Air Education and Training Command (AETC) as well as the Air Force Personnel Center (AFPC) and is known as "the Showplace of the Air Force" because of the Spanish Colonial Revival Style architecture in which all structures including hangars were constructed. The symbol of the base is a large water tower atop Building 100, housing the 12th Flying Training Wing (12 FTW) headquarters, known throughout the Air Force as "the Taj Mahal" or simply "The Taj".

Official Website of Joint Base San Antonio.

2
Location/Driving Directions

Randolph AFB, located between IH-35 and I-10, is part of the San Antonio Metro just northeast of San Antonio. Randolph houses several headquarters including Air Education & Training Command (AETC), Air Force Personnel Center (AFPC), Air Force Headquarters Recruiting Services and Nineteenth Air Force (19AF).

From San Antonio International Airport

Take Loop 410 East to IH-35 North (toward Austin). Exit Pat Booker Road, which runs directly into the front gate of Randolph. The cost of a taxi from the airport will average $35.

From Austin, TX

Take IH-35 South. Exit Pat Booker Road and turn left at the light. Pat Booker runs directly into the front gate of Randolph.

From Houston, TX

Take I-10 West to Loop 1604 North (toward Universal City). Take the Randolph exit and turn right at the light onto FM

78. The base is immediately on the right.

From El Paso, TX

Take I-10 East to Loop 1604 East. Exit Pat Booker Road and turn left at the light. Pat Booker runs directly into the front gate of the base.

3
Main Phone Numbers

Base Operator - 210-652-1110 or DSN 312-487-1110 [services limited, mostly automated]

School Liaison Officer - 210-652-5321 DSN:487-5321
Barracks/Single Service Member Housing, Dormitory Management - 210-652-3600 (DSN) 312-487-3600
Information, Ticket & Tours (210) 652-5640/ 1-800-280-3466
Child Development Center (210) 652-4946 /(210) 652-1144 DSN: 487-4946
Dental Clinic - Port San Antonio -  (210) 652-1846
Education Center (Randolph) (210) 652-5964
Military and Family Readiness Center 210-652-5321 (DSN) 312-487-5321
Health Benefits Advisor - 210-652-0584/6075 (DSN) 312-652-0584/6075
Housing Office:  (210) 652-1840
Lodging (Billeting) Office 210-652-1844 (DSN) 312-487-1844
Randolph Clinic (Central Appointments) (210) 916-9900
TRICARE 1-800-444-5445
Randolph Inn (210) 652-1844/(210) 652-1718 DSN: 487-1844
Unaccompanied Housing:  (210) 652-3600
Youth Activities Center 210-652-4262 / 210- 652-3298 (DSN) 312-487-4262

4
Population/Major Units Assigned

As a whole, Joint Base San Antonio supports a population of 80,000 and supports students at three installations annually of up to 138,000.

In 2012, the Base San Antonio – Randolph Air Force Base (JBSA-RND) population was broken down as 4,423 military members & 5,291 dependents. DoD and NAF civilians were combined for a strength of 5,778 resulting in a total population of 15,492.

Randolph Air Force Base is home to more than 30 Department of Defense units including Headquarters Air Education and Training Command, Air Force Personnel Center, Air Force Recruiting Service, and the 12th Flying Training Wing.

902d Mission Support Group performs the installation support mission at Randolph. It is the focal point for all base activities. It is composed of the 902d Force Support Squadron; the 902d Communications Squadron; the 902d Civil Engineer Squadron; the 902d Contracting Squadron; the 902d Logistics Readiness Squadron, and 902d Comptroller Squadron. These units serve the needs of the wing and tenant units on the base, including more than 15,000 people on the base and more than 24,000 Air Force retirees in the local area.

5
Temporary Lodging

The Randolph Inn. Photo courtesy U.S. Air Force

Temporary Lodging on Base San Antonio – Randolph Air Force Base (JBSA-RND) is the Randolph Lodge, which has 30 family units and 530 single units. One of the family units is handicap accessible. All rooms are similar, featuring a queen sized bed, dining table, TV, VCR, radio/clock, refrigerator, hair dryer, iron and ironing board, microwave and coffee pot. There is an on-site laundry facility. Cribs, highchairs and rollaway are available on request at no additional charge. All units are non-smoking.

There are 6 pet-friendly Temporary Lodging units. Policy for these units requires a minimum of 4 people must be in the party, cats and dogs only (2 pets maximum, no aggressive breeds), and a $10 per night pet fee in additional to other lodging rates. There may be additional cleaning fees assessed if your pet damages furniture or defecates/urinates in the room.

Please call for availability and to make reservations for these units.

Reservations may be made as soon as you receive orders. When there is a shortage of rooms you will be referred to motels/hotels in the local area. Please contact the Randolph Lodging office in Bldg. 112 or call 210-652-1844 or DSN 312-487-1844 for reservations.

6
Housing

Officer Housing - On Base. Photo courtesy U.S. Air Force

NOTE: Visit the Air Force Housing website to find your new home with the Air Force. This website serves as a one-stop shop for Airmen and their families to obtain information about the housing options and support services available to them at Air Force bases worldwide.

Base San Antonio – Randolph Air Force Base (JBSA-RND) military family housing is privatized. Hunt Military Communities owns the family housing and is responsible for maintaining, repairing, constructing and managing the community. For more information view the Randolph Family Housing website or call 210-659-9061.

The Housing Management Office (HMO) is the first building on the left as you enter JBSA-Randolph via the main gate at building 144. Counselors offer referral services to on-base privatized housing and assist with locating housing accommodations in the local community. For comprehensive information about the privatized and community housing at JBSA-RND, call 210-652-1840 or visit the Air Force Housing website.

Unaccompanied Housing is provided for unaccompanied members in the ranks of E-1 to E-3 and E-4 with less than 3 years of service. Each member is provided a private sleeping room, furnishings, bed linens and supplies required for comfortable living. (Room arrangements may vary depending on location)

Unaccompanied members in the rank of E-4 with greater than 3 years of service and above will move into housing in the local community.

The permanent party UH campus at JBSA-RND consists of 84 private bedrooms with 230 square feet of living space in Building 394. Furnishings provided in each room include a full-size bed, desk with hutch, dresser, mattress, box spring, bed frame, armoire, hutch, desk chair, reading chair, refrigerator, nightstand, floor lamp, desk lamp, microwave and built-in breakfast bar with two barstools.

Additionally, there are 50 rooms in Building 861 (Technical Training Dorm) which are permanently assigned to JBSA-RND personnel. These rooms are a one plus one configuration with 145 square feet of living space.

7
Child Care

Child Development Center. Photo courtesy U.S. Air Force

There are two facilities on Base San Antonio – Randolph Air Force Base (JBSA-RND). The main Child Development Program (CDP) provides care for children, 2-5 years of age, and is located in building 1072. Phone: 210-652-4946. The Child Development Program Annex provides care for children, 6 weeks - 24 months of age, and is located in building 734. In addition, the annex offers a Part Day Enrichment Program for preschool children in the Youth Center, building 584. Phone: 210-652-1140.

Youth Programs (YP) provides activities and programs for youth; Instructional Programs for ages 3 - 18 years and Open Recreation for ages 9 - 18 years. Our year-round, comprehensive program includes activities such as the latest games PlayStation, X-Box, computer educational programs and games, arts and crafts, billiards, foosball, board games, puzzles, basketball, and volleyball. Also supporting the center programs are our state-of-the-art playground, six baseball fields, one softball field, one swimming pool (for classes only), a football field, and the use of the base Arts & Crafts Center, tennis courts, Bowling Center, Golf Course, and the base fitness center.  Call 210-652-3298

Randolph's Child Development Programs are accredited by the National Association for the Education of Young Children (NAEYC) and were named Best in AETC 04,06,07,08 and Best in AF 2007. The Development Programs have age-appropriate programs designed to promote development and fun and provide activities and programs which support children's social, emotional, physical and cognitive development.

The centers are open Monday through Friday, 6:30 a.m. - 5:45 p.m. Weekends and Holidays, the centers are closed.

Programs available at the CDPs include full-time weekly care, hourly care space available and a Part Day Enrichment Program, which provides part-day preschool for children 3 - 5 years of age. This program runs Mon - Fri and parents can choose from 2 sessions 8:00 - 11:00 a.m. or 8:00 a.m. - 12:00 p.m. Please contact the CDP Annex at 652-1140 for more information.

The School Age Association program has received accreditation through the National School Age Association. Hours are from 6:45 a.m. to 5:45 p.m. daily, and an all-day program is also conducted on days when Randolph school has holidays which are not legal holidays. (The Randolph ISD schedule is followed). The child to staff ratio is 12-1. Youngsters arriving for the before-school program will be accompanied to the bus stop at 7:40 a.m. Children attending the after-school program are brought back to the center by bus when school is out. Fees are based on a sliding scale determined by DoD.

The program offers full day camp programs during the summer and also during Christmas and Spring break holidays. Our camp dates follow the Randolph ISD school year calendar.

The Family Child Care (FCC) program offers monitored home-based child care services provided on-base housing and off-base affiliated homes, providing developmentally appropriate activities for children 0-12 years of age. Regular, part-time and hourly care is available Monday - Sunday, including nights and weekends. Resource and referral services are offered for parents.

Services for children/teens are a very important part of the Randolph community. Please contact the Youth Center for individual listings. The Youth Center is open on Saturdays from 11:00 a.m. - 5:00 p.m.

Randolph AFB has its own Boy Scout and Girl Scout units that include all age ranges.

8
Schools

Randolph Elementary School. Photo courtesy U.S. Air Force

The newcomer to San Antonio is often surprised to find the city has so many public school districts, each independently administrated and accredited by the Texas Education Agency in Austin. The San Antonio metropolitan area has approximately 23 independent school districts (ISD). Every school district has a school board and a superintendent. Funding is by state and federal funds, and by local property taxes levied by each school district.

In a recent policy change, children from active duty military families are automatically eligible to enroll in the public school pre-kindergarten programs in their districts. If the military member leaves the military, the child will be allowed to remain in the program until it is completed. There are other education alternatives. Private schools abound in San Antonio with a wide range of tuition rates. A number of churches offer day care, preschool, enrichment programs, and classroom education all on the same premises. There are also private schools dedicated to specific target groups such as the gifted programs.

Because there are literally hundreds of schools in the San Antonio area, it is not feasible to offer detailed information such as student-teacher ratios, individual school standings, and more. To research this data, please go to the TEA website. It has an A-Z index that will allow parents to research districts, schools, test scores, rankings, policies, and more.

Joint Base San Antonio – Randolph Air Force Base (JBSA-RND):   The Randolph Field Independent School District (ISD) is a Texas-funded and supervised school district located on Randolph AFB. The elementary, middle and high school on base are run by Randolph ISD.

The state of Texas allows homeschooling with few restrictions. The San Antonio area has a large and active homeschooling population with many support services for parents who choose this option. For more information contact the School Liaison at 210-652-3060 or the TEA.

The Randolph AFB School Liaison Officer (SLO) is located at 902D FSS/FSFR, 555 F Street West, Randolph AFB, TX 78150, and may be contacted at 210-652-5321 or DSN:487-5321.

Birth certificates are required for children enrolling in the school for the first time. State law makes it mandatory for parents to present sufficient evidence that the child has been protected against polio, diphtheria, pertussis, tetanus, red measles (rubella) and tuberculosis (PPD Mantoux). Children will not be allowed to start school until necessary immunizations have been obtained and actual dates have been provided to the school.

Many good private schools are available in the San Antonio area. Private schools are licensed by the Department of Education and are required to provide a program of instruction equivalent to the minimum standards established by the state.

The focal point for all adult education programs at Randolph AFB is the Base Education Office. Professional guidance counselors are available for active duty members and dependents on a walk-in, space available basis. Complete testing facilities are available to include CLEP, Excelsior Exam, SAT, and other specialized tests. Information pertaining to financial aid is available to all personnel, and tuition assistance is authorized for active duty.

9
Medical Care

Randolph Elementary School. Photo courtesy U.S. Air Force

The San Antonio Military Health System oversees the healthcare delivery of 230,000 Department of Defense beneficiaries in the San Antonio metropolitan region. Healthcare services are provided by the San Antonio Military Medical Center, a Level 1 trauma center and DoD's largest inpatient hospital; Wilford Hall Ambulatory Surgical Center and the DoD's largest outpatient ambulatory surgery center; 19 primary care clinics and over 100 specialty services.

The 359th Medical Group provides general outpatient medical services to active duty personnel, their family members, retirees and their family members. Dental Care - Active duty only. Dependants can enroll in United Concordia Dental Insurance and retirees can enroll in Delta Dental .Emergency Care -- It is important to note that the Randolph Clinic does not provide emergency medical care. Emergency medical care is provided at San Antonio Military Medical Center (SAMMC); formerly called Brooke Army Medical Center (BAMC) and Wilford Hall Ambulatory Surgical Center (WHASC), formerly called Wilford Hall Medical Center. SAMMC is located 17 miles from Randolph AFB and WHASC is at Lackland AFB located 30 miles from Randolph AFB. Both SAMMC and WHASC are full-service hospitals and provide extensive medical care in virtually all specialties. Additionally, Northeast Methodist Hospital (a civilian hospital) is located four miles from Randolph AFB.

The sponsor or the family member must go to the TRICARE Service Center located on the first floor of the clinic to register the family in TRICARE South and to select a Primary Care Manager. The TRICARE Office has no local inbound telephone lines. It is necessary to make a personal visit.

The Randolph Dental clinic provides full-service general dentistry to include restorative dentistry, preventive dentistry, endodontics, prosthodontics and limited oral surgery as well as Periodontics, to active duty personnel and other eligible beneficiaries on a space available basis only.