InnQuest Software: Hotel and Motel Software

Leading Property Management Software Review

InnQuest Software has developed roomMaster, a property management software solution for hotels and motels, in 1994. As of December 2012, InnQuest Software installed its software in more than 4,500 properties located around the globe. InnQuest Software is probably the most popular property management software. For small business owners, InnQuest's software has the ability to integrate with QuickBooks editions, which makes it ideally suited for small hotel and motel operators.

What Hotels and Motels Should Consider InnQuest Software's roomMaster?

InnQuest is able to provide scalable solutions for roomMaster, which makes it an appropriate choice for many types of properties. According to InnQuest Software's website, "InnQuest Software can provide you with the solution that works best for you at a price you can afford. InnQuest Software is used by chains with over 150 properties, hotels as large as 5000 rooms, inns as small as 10 rooms and everything in between".

What Solutions Can InnQuest Software Provide?

InnQuest Software can offer a comprehensive suite of services for your hotel and motel, from integrating phone, keylock, and credit card systems, to providing online reservations and self-service check-in/check/out kiosk. You can for more information about the solutions InnQuest offers.

InnQuest's roomMaster Editions

Innquest's roomMaster comes in three editions: standard, enterprise, and premier.

Standard Edition

The roomMaster Standard Edition is designed for small hotels that offer limited services. Innquest's roomMaster allows you to make reservations and advanced deposits, post charges to the guest ledger for folio posting, and manage group blocks. The standard edition also tracks housekeeping staff, comes with more than 100 standardized reports, and has full networking capabilities.

Enterprise Edition

The roomMaster Enterprise Edition is more advanced than the Standard Edition. The Enterprise Edition is more appropriate for multi-function properties. You can create derived rates, perform foreign currency conversions, have more control over group block or wholesale allotments. You can also transmit night audit reports as PDF files through secure File Transfer Protocol (FTP) or email. The reporting features of the roomMaster Enterprise Edition are also more robust than the Standard Edition, with 30 additional reports and sales and profit center reporting for companies, groups, and travel agents. These features will give you more insights into your lodging facility and improve business results.

Premier Edition

The roomMaster Premier Edition is designed for larger properties. In addition to the features found in roomMaster's Standard and Enterprise Editions, the Premier Edition has advanced filtering and data analysis capabilities allows for easy data mining through standard SQL queries and Crystal Reports, and has enhanced database security with 128-bit encryption.

Special Features

InnQuest's roomMaster has special features to make managing your hotel or motel easier.

The guest service feature allows you to enter information about restaurants, shopping, airlines, and other local attractions for your property's concierge services. You can also add "to-do reminders" to folios for wake up calls, messages, or any other needs. InnQuest's roomMaster also comes equipped with a complete audit trail so you can track all changes made by your staff.


InnQuest Software is the industry leader in property management software solutions for hotels and motels. InnQues's roomMaster software comes in three editions (Standard, Enterprise, and Premier) to meet the needs of hotels and motels both small and large. The roomMaster Standard Edition is ideally suited for small businesses running hotels or motels. However, since roomMaster is scalable with other editions, you will find that InnQuest's Software has the ability to meet your needs as they become more complicated.

For small business owners, you will find that you can use InnQuest in conjunction with QuickBooks versions so you can integrate the online reservation features of InnQuest's software with the accounting capabilities of QuickBooks.