How to Cancel Your Account

Steps to Cancel Your Trial Subscription to

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You can get a $1 credit report through, but only if you sign up for a trial subscription to their credit monitoring service. The trial lasts seven days and if you cancel within that period of time, your credit card won't be charged more than the $1. However, if you want until the trial subscription has ended, your credit card will continue to be charged every month until you cancel

Interesting fact: The credit report was free before 2010 before a law was passed requiring certain disclosures for companies who provide free credit reports.

Call to Cancel

You can cancel by calling 1-866-617-1894. Once you place the call, let the customer service representative know you want to cancel your account. You'll be asked for your social security number to access your account.

Canceling may not be as easy as signing up. Expect the customer service representative to ask why you want to cancel your account and you can give them the reason, e.g. you just wanted the free credit report. Next, the customer service representative will probably try to talk you into continuing your membership and may even offer you a discount on the monthly rate. Insist your account be cancelled and finally your request will be processed. Make sure you write down the date and time of the call for your records.

Once you cancel, you should receive an email confirming your account cancellation. Save this email or print and file it in case you need to reference it in the future. If you don't receive a confirmation email, call customer service again to confirm your account has been cancelled.

Will I Receive a Refund?

According to the Terms of Service as of April 2016, if you're a monthly subscriber and you cancel after your free trial has ended, you will not receive a refund for the $19.99 membership fee or the $1 credit report. Continue to watch your credit card billing statement to make sure you are not charged for the service the next month.

The initial $1 charge won't be refunded even if you cancel within the trial period.

If you've signed up for a trial to before, you won't get a new trial. If you sign up again, you'll be charged right away, according to the site's Terms and Conditions.

Get a Free Credit Report No Strings Attached

There are lots of sites like that make it seem like you're getting a free (or $1) credit report, but their true intent is to enroll you in a subscription service. But, there are ways to get a truly free credit report, without having to give up your credit card number, or cancel a subscription within a few days.

  • You can get your annual free credit report granted by Federal law through
  • now offers a free credit report and free credit score for your TransUnion and Experian credit reports with no credit card required.
  • offers free credit report and credit score based on Experian credit report data.
  • also offers a free Equifax credit report and VantageScore, updated every six months.
  • Some states have laws allowing additional free annual credit reports.
  • Federal law gives you the right to a free credit report in a few other situations, like when you've been turned down for credit or you're unemployed and planning to look for a job soon.