How Do I Whitelist an Email Sender or a Domain In AOL?

Missing important emails because they end up in your spam folder? You may need to "whitelist" the sender or an entire domain name. Here's how to whitelist email in AOL and AOL Webmail to ensure you get your important emails, updates and more.

Whitelist an Email Sender in AOL

To make sure email gets delivered to your AOL inbox, you must add the email address or corporate domain of the sender to your Address Book or Custom Sender List.

  1. Click the Spam Controls link on the lower right side of your inbox screen.
  2. When the Mail & Spam Controls box appears, click the Custom Sender list link.
  3. Choose the Allow email from ... (Sender) option.
  4. Then click Add.
  5. Click Save.

Whitelisting Senders And Domains Using AOL Web Mail

If you are using AOL web mail, simply replying to an email from the Sender you want to whitelist will automatically add the list as a safe sender. Email from that domain will then be delivered straight to your Inbox.

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