Housekeeping Interview Questions

Maid with clean towels
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If you are applying for a housekeeping job, below are some housekeeping interview questions for you to review, advice on how to prepare for the interview, and how to follow up with a thank you letter or email message.

What the Hiring Manager Will be Looking For

Working in a housekeeping position requires hard work, physical capability, and stamina. In addition, a housekeeping employee needs to interact with customers on a one-on-one basis.

 

Prepare for the Interview

  • Be ready to talk about your work and life experience.
  • Bring your resume or a list of your employment history, so you can expand on the information you included in your job application.
  • Bring contact information, or a list of references, for people who can attest to your character, experience, and housekeeping ability.
  • Be clear on what you can do, how you will do it, what cleaning products you like to use, and how long it takes you to clean.
  • Be prepared with examples of what you have accomplished to share with the interviewer. If you don't have prior work experience, you can use informal work, volunteering, or what you do at home. 

Housekeeping Interview Questions

  • Why have you chosen housekeeping?
  • What are the key components of housekeeping?
  • Are you good at multitasking?
  • How would you handle a client who was angry or upset about something?
  • What would you do if one of your colleagues was behaving inappropriately on the job?
  • What were your responsibilities and tasks in your last position?
  • Why did you leave your last position?
  • What do you find rewarding about housekeeping?
  • What do you dislike about housekeeping?
  • What skills do you have that you feel help you to be a good housekeeper?
  • What do you think are the most important skills for a housekeeper?
  • What knowledge do you feel is required for a successful housekeeper?
  • How comfortable are you with chemical safety procedures?
  • Can you give me some examples of health and safety procedures you have used?
  • What types of procedure tracking systems have you used?
  • Do you enjoy working as part of a team?
  • How well do you work on your own?
  • When can you start working?
  • Are you available evenings and weekends?
  • What hours and days are you available?
  • Is your schedule flexible?
  • Do you have reliable transportation?
  • What are two words that you would use to describe yourself?
  • What are two words that your previous supervisor would use to describe you?
  • What has been your greatest accomplishment at work?
  • What has been your greatest disappointment at work?
  • Describe the most productive environment you have worked in.
  • What would be your ideal working environment?
  • What characteristics does a great manager possess?
  • How energetic a person would you say you are?
  • How energetic would your colleagues say you are?
  • If you have a problem at work, how do you handle it? 
  • Have there been times when you have been asked to perform duties that were not in your job description? What did you do?
  • Have there been times when you have not agreed with a company policy? How did you handle the situation?
  • Have you ever disagreed with your supervisor about a policy or situation? What did you do?

Have Questions of Your Own Ready to Ask

One of the last questions you will be asked is "Do you have any questions for me?" You may want to know more about the job, the company, the shifts you'll be working, or you may need additional information to determine if the position is a good fit for what you're looking for. Be prepared to respond with some questions of your own

Follow Up After the Interview

Take the time to follow up after the interview with a thank you note or email message. In addition to thanking the interviewer for his or her time, reiterate your interest in the job, and mention anything that you would have liked to have said at the interview but didn't get a chance to share.

General Job Interview Questions
In addition to job specific interview questions, you will also be asked more general questions about your employment history, education, strengths, weaknesses, achievements, goals and plans.

Here's a list of the most common interview questions and examples of answers.

Read More: How to Prepare for an Interview | What to Wear to a Job Interview | Top 10 Job Interview Tips | Common Interview Mistakes to Avoid