GEICO Mobile Insurance Application

Smiling businesswoman checking cell phone. Getty Images/Sam Edwards

GEICO Insurance is recognized in millions of American households thanks in part to the company's creative television advertising and its well-known spokesperson, the “GEICO Gecko.” GEICO's founder, Leo Goodwin, started the company in 1936 targeting government employees and military personnel and providing a wide range of insurance products including homeowners, motorcycle, automobile, renters, life, boat, commercial auto insurance and business insurance among others.

The company is the third largest auto insurer in the United States. GEICO insurance is no longer only accessible to government employees and military personnel but also to the general public. The company still provides substantial discounts and savings on insurance to member of the armed services and government employees.

GEICO Insurance has A.M. Best's highest financial strength rating of “A++” Superior. GEICO has over 27,000 employees at field offices throughout the United States and services over 11 million policy holders. GEICO ranked in the top 5 in overall customer satisfaction in a 2014 J.D. Power & Associates auto insurance customer survey. More and more insurers are embracing technologies that benefit the insurance consumer such as mobile insurance applications.The GEICO mobile insurance application is compatible with iPhone, iPod Touch, iPad mobile devices.

Features

The GEICO mobile insurance application is one of the better known mobile applications on the market.

It is user-friendly and even fun, with the ability to customize background features. You can change your background to Maxwell the Pig, the GEICO Gecko or the GEICO logo. Here are some of the features available to you as a policy holder with the GEICO mobile insurance application.

  • Manage Your Policy
  • Access Insurance ID Cards
  • Voice Assistance (This is through the voice assistance advisor named “Lily.”)
  • Pay Your Bill
  • Find Out about Available Insurance Discounts
  • Obtain Digital Insurance ID Cards
  • Obtain an Insurance Quote
  • Change Your Payment Plan
  • Update Contact Information
  • Request Roadside Assistance
  • Find the Nearest Gas Station
  • Email GEICO from Your Mobile Device
  • Locate the Nearest GEICO Agent

Mobile carriers who support the GEICO mobile insurance application include:

  • Alltel AWCC
  • Associated Carrier Group (ACG)
  • Boost
  • Cincinnati Bell
  • Cricket
  • MetroPCS
  • Nextel
  • Rural Carrier Group,
  • Sprint
  • Tier 2/3 Carrier Group
  • T-Mobile
  • U.S. Cellular
  • Verizon Wireless
  • Virgin Mobile
  • AT&T Mobility
  • Verizon Wireless

Claims Services – GEICO offers an interactive accident guide that helps you in obtaining accident contact information, record your location and accident details, take photos right at the scene of the accident and start the claims reporting process. Once you have submitted your claim, you can then view details of your claim and update any appointments for repairs or appraisals.

A few other pluses about the GEICO mobile insurance application include being able to watch GEICO commercials, use GEICO privileges to save money from your favorite retailers and find your next automobile using GEICO's car buying service.

Benefits

The GEICO mobile insurance application is free to policy holders and easy to use. Policy services, payments, claims and discount information are available to policy holders. There is 24/7 technical support assistance available. The application is free to policy holders but can also be downloaded if you are not a policy holder. Those with GEICO policies will find it handy to be able to manage their policies online with such features as bill pay, viewing payment schedules, viewing vehicle information, finding the nearest gas, towing, taxi or rental services; claims reporting and viewing, the ability to view scheduled appointments or change an appointment and to view claims contact information. You can view ID cards, print, email or save ID cards to your mobile device.

Disadvantages

Message and data rates may be charged by your mobile carrier.

The GEICO mobile insurance application is only available to GEICO insurance policy holders. Even though as a policy holder, you have easy access to viewing your policy information, you can't actually make changes to your policy with the mobile application. This is the one major shortcoming of GEICO's mobile insurance application.

GEICO has made downloading its mobile insurance application easy for its policy holders. All you have to do is text 43426 (GEICO) to download the application. You can also email for assistance to texthelp@geicomail.com. If you would like to know more about the features and services available through the GEICO mobile insurance application you can watch the video Exploring the GEICO App.