How Utility Bills Might Affect Credit History

Woman paying bills by phone
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Getty Images/Peter Cade

To build credit, you need to borrow money and make loan payments on time. The longer you do that, the better your credit will be. But what about utility bills? You also need to pay those before a due date, and you may wonder if those payments can help you improve credit scores.

It may seem like on-time payments are on-time payments—it shouldn’t matter if you’re repaying a loan or keeping the electricity on. Unfortunately, paying your utility bills typically does not have any impact on your traditional credit scores. But there are some important exceptions:

  • If lenders use an “alternative” credit score, utility payments can help you get approved.
  • If you fall too far behind on utility payments, your credit will most likely suffer if accounts go to collection agencies.
  • Your history of utility payments can affect your ability to get other services (if you move or change service providers, for example).

Alternative Credit Scores

You have numerous credit scores. The most important credit score is the FICO credit score (and you even have several FICO credit scores—at least one for each major credit reporting agency). That score primarily looks at how you’ve repaid loans in the past and your current debt profile. It is the score that lenders typically use for significant high-dollar loans like home loans and standard auto loans. 

Utility payments are not currently factored into the FICO credit score.

Alternative credit scores take a different approach. The organizations developing those scores realize that many consumers do not have enough borrowing history to generate a FICO credit score, much less have a high score. Traditional credit reporting agencies are unable to evaluate those borrowers, but they are perfectly good candidates for loans and utility service.

These individuals and families make on-time payments to multiple organizations every month (for phone service, internet, cable, electricity, gas, water, trash, sewer, HOA dues, and more). Those payments should count for something, and new credit scores are figuring out how to identify responsible consumers and help them get loans.

The challenge is finding a lender that uses those alternative credit scores.

If You Don’t Pay Your Utilities

The second way that your utility bills can affect your credit scores is if you don’t pay your bills. While many utilities never report positive information (that you’ve always paid on time, for example), they will report negative information. When your account goes to a collection agency, the debt will likely appear at the credit bureaus.

Accounts in collection certainly damage your credit. What’s more, they can turn into legal judgments. On top of all that, you may have to pay additional fees as a result of a collection account. That may seem like an unfair deal: Utility providers can damage your credit if you don’t pay, but you don’t get any benefit (besides the service provided) for paying your bills. 

Those companies don’t need to be as thorough and careful as lenders—they’re not giving you thousands of dollars that you can skip out on. As a result, they’ll open an account for you and provide services, and your credit only gets involved if you fall too far behind on the bills.

How far behind do you need to be for bills to go to collections? Just like with your loan payments, paying a few days late is not likely to cause major problems (although late-payment fees certainly add up). When payments are more than 30 days late, those payments will get noticed, and collection agencies will probably only get involved when you’ve stopped making payments for several months or more.

Defining “Credit”

Although your utility payments may not directly affect your ability to get a loan, those payments can help or hurt you in other areas. Similar to alternative credit scorers, some companies track your history of utility payments. If you always pay on time, it will be easier to get services.

If you have a history of paying late, it may be difficult to get service (you may need to jump through extra hoops or make a large deposit to get service turned on). So, depending on what you mean by “credit,” those utility payments may indeed be important. Here are several tips for building your credit.

Keep Paying on Time

If you’re trying to build your credit, it’s essential to keep making all of your utility payments on time. Those payments might help your traditional credit scores (it’s getting more and more likely every year), and you risk damaging your credit if you fall too far behind on payments.

Check Your Credit

In addition to staying current on utilities, pay attention to your traditional credit data. For starters, check your credit reports regularly (it’s free under federal law). 

Get a report from each major credit bureau every four months, so you’ll catch problems before they get out of hand. Fix any errors in your reports, as they can unnecessarily drag down your scores.

Secured Loans

Getting a loan and making your payments on time should help your credit scores. If you’re having a hard time getting approved, try a secured loan. Even a small loan of a few hundred dollars can help. With a secured loan, you provide cash (or some other collateral) to reduce the lender’s risk. Cash is probably the best type of collateral, and a cash deposit may help you qualify for a secured credit card. The goal with a secured loan isn’t to get money—the goal is to repay the loan and build credit.

Get Help From Cosigners

If you still can’t get approved for a small loan, somebody you know may be able to help you. A cosigner signs a loan application with you and promises to repay if you don’t make payments. That person is taking a risk by helping you (and helping you can affect their credit), so it’s a huge favor to ask. Only ask that favor from somebody who:

  • Has better credit than you
  • Has sufficient income to help you qualify for a new loan and pay their current obligations
  • Can afford to take the risk that you won’t repay (they will be 100% responsible for the debt if you are unable to pay for any reason—even if you’re hurt or killed in an accident)
  • Understands the risks of co-signing for you

Get Current

Your credit primarily depends on your history of making on-time loan payments. If you’re behind on loan payments, get caught up — your credit will quickly improve. That may be easier said than done. If you’re struggling with debts, contact your lenders and ask if there are any programs available to help you get back on track. Being proactive may open doors that you didn't know existed.

Article Sources

  1. Consumer Financial Protection Bureau. "What You Need to Know: Understanding Why Offers for “Your” Credit Score Are Not All the Same," Accessed Sept. 27, 2019.


  2. Consumer Financial Protection Bureau. "What Is a Judgment?" Accessed Sept. 27, 2019.