Dairyland Insurance Company Review

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Dairyland Insurance provides nonstandard auto insurance and motorcycle insurance to residents of 42 states. It is a subsidiary company of Sentry Insurance, which is a national insurance company providing personal and business insurance products throughout the United States. Sentry Insurance is headquartered in Stevens Point, Wisconsin.

Dairyland Insurance is a partner company with insurance comparison website, Compare.com. Dairyland Cycle sponsors several motorcycle events and racing teams including the American Motorcyclist Association (AMA) Superbike Road Racing Series and Road America AMA.

Key Takeaways

  • Dairyland Insurance offers motorcycle and nonstandard car insurance.
  • Several ratings organizations, including A.M. Best, give Dairyland Insurance high marks for financial stability and customer service.
  • Dairyland offers SR-22 coverage for high-risk drivers, along with liability, uninsured motorist, and collision coverage.
  • A mobile app enables Dairyland Insurance customers to access and manage their policies via smartphone.

Financial Stability and Customer Service Ratings

A.M. Best insurance rating organization has given the parent company of Dairyland, Sentry Insurance, its “A+” rating. Sentry Insurance also has an “A+” rating with the Better Business Bureau although it lacks BBB accreditation. Sentry Insurance has a 3.68 out of 5-star composite score based on 13 customer reviews. There are 105 total customer complaints listed with the majority of those listed as problems with product/service and billing/collection issues. You can read actual customer reviews on TrustPilot where 69% of customers rated Dairyland Insurance excellent, 16% great, 4% average, 3% poor and 8% of customers rated the company as bad.

Dairyland’s Auto Insurance Policy

The auto insurance policy through Dairyland Insurance offers bodily injury liability, property damage liability, uninsured motorist, medical payments, personal injury protection, collision, and comprehensive. Coverage options will vary depending on your state of residence. The cost for coverage will depend on whether you need liability only or full coverage car insurance.

SR-22 insurance is available for high-risk drivers who have DUI’s, multiple driving violations and multiple accidents and who need a financial responsibility filing with their state’s Department of Insurance.

Non-owner car insurance is also available for those who regularly drive a vehicle they do not own. SR22 documentation can also be obtained on a non-owner policy and this may be a less expensive option than a regular auto insurance policy for those required to obtain the SR22 filing.

Discounts are available for Dairyland’s auto insurance policy to help you lower your auto insurance premium including: multi-car discount, advanced quote discount, transfer discount payment frequency discount, defensive driving discount, anti-theft discount and homeowners discount.

Dairyland’s Motorcycle Insurance Policy

You can purchase a motorcycle policy for Dairyland Insurance for all types of motorcycles including Harley-Davidson, Honda, Suzuki, Yamaha, Kawasaki and other popular brands as well as mopeds and scooters. The motorcycle policy offers coverage for accessories, collision coverage, comprehensive, custom motorcycle coverage, trike coverage, vintage motorcycle coverage, actual agreed value option along with the standard coverage options of bodily injury liability, trip interruption coverage, uninsured motorist bodily injury and property damage.

Discounts are available for multiple motorcycles, home ownership, motorcycle safety course completion and rider groups membership. Another great perk is a rider’s group discount to members of BikeBandit.com’s Bandit Buck Rewards program which offers a 10% discount to members who have a policy or have obtained a quote through Dairyland Cycle. The physical damage plus option allows you to have your bike repaired with original equipment manufacturer parts.

Policyholder Services

From the Diaryland website, policyholders are able to ask policy questions through an online contact form. You can also call a toll-free number for questions, 800-334-0090, which is also the number for claims service and for making payments. You can make online payments at my.dairylandinsurance.com. There is an online form to request policy support documents. There are numbers listed to call for a quote. For a motorcycle quote, call 866-239-6627. For an auto quote, call 888-290-5754.

Mobile App

Dairyland Insurance now offers a mobile app where customers can manage their policies online with any mobile device. You can make payments, access digital ID cards, get billing alerts and view your policy information. Policyholders can download the app through the App Store or get it on Google Play.

Pros and Cons

For insurance customers who are considered high-risk drivers or need a SR-22 financial responsibility filing with their state’s Department of Insurance, Dairyland provides motorcycle and auto insurance with flexible payment options. Dairyland accepts drivers who may not be able to obtain coverage through a standard carrier. Low-down payment options are attractive to customers and prior insurance is not a requirement for coverage. Claims services are available 24/7 by telephone.

While the rates will likely not be the cheapest, the coverage is good and Dairyland is backed by the excellent financial stability of its parent company, Sentry Insurance. For a non-standard carrier, Dairyland does offer a good number of discount options to help you save on your insurance premium. Bi-lingual customer service support is available to policy holders.

There have been some complaints online regarding customer service issues. Policy coverage options, benefits and discounts may not be available in all states. There are no online claims reporting services available.

 Contact Information

To get a quote for auto insurance or learn more about the insurance products available, you can visit the Dairyland Insurance website or call 866-239-6627.