Retail and Customer Service Cover Letter Examples

Set the Right First Impression With a Cover Letter That Gets Noticed

woman in retail store at laptop
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Cover letters are used alongside resumes to apply for a variety of jobs and the retail industry is no exception. Whether you are applying for a new store management position or looking for a part-time job, it's important to make your cover letter stand out from others.

The cover letter is your first impression on the hiring manager and it should be a good one. You need to let them know who you are and why you are the perfect person for the position.

The better your cover letter is, the better chance you have of scoring an interview where you can really strut your stuff.

Tips for Writing a Retail Cover Letter

When you are writing a cover letter for a customer service or retail position, take the time to make sure your letter properly displays your best qualities in customer service. Include any past experience and achievements, particularly those that relate specifically to the open position.

Share examples of how your background is a good match for the specific requirements called out in the job description. This tells the hiring manager that you understand exactly what they're looking for and you took the time to write this cover letter for the job. 

If you do not have prior work experience in retail or customer service, consider if you have any of these soft skills that are necessary for success in this type of position. 

For example, the best retail employees often have an upbeat personality, even in the face of frustrated customers.

Even if the job description doesn't specifically call out this characteristic, it's certainly something that's relevant to mention.

How to Use Cover Letter Examples

Review the retail and customer service cover letter examples below for inspiration. Be sure to personalize your own letter and show how your skills relate to the criteria listed in the job posting.

Here's how to use these example customer service cover letters:

  1. Read through the letter that most closely matches the job title you are applying for.
  2. Take notice of how the letter is structured and what details are included.
  3. Write your own letter, including details on your own background and referencing the job description's requirements.

Retail Management Cover Letter Examples

Maybe you are ready to enter the management side of retail or you found a listing for a store manager position that would be an upgrade from where you're at right now. In either case, your cover letter needs to demonstrate why you are management material, what you can bring to the store and back up that amazing resume you worked so hard on.

General Retail Position Cover Letter Examples

Now that many job applications are submitted online, a cover letter is important for every job. Most online applications will allow you to upload a cover letter and if you're applying in person you might want to include a cover letter as well.

Competition for retail positions is tough and a well-crafted cover letter can set your application apart from everyone else.

It also shows your enthusiasm, attention to detail and allows you to expand on personal traits that make you great at customer service.

Cover Letters When You're Seeking a Promotion

There is always room for promotion in retail and this is another opportunity in which a great cover letter can make a big difference. Use these templates when these special opportunities come your way and remind your boss about everything that makes you a great candidate.

How to Format Your Cover Letter

Starting out with a blank piece of paper can make writing a cover letter a challenge and take more time than it should.

Use these templates to get a feel for the appropriate format and layout and personalize it as you write your own cover letter.