COUNTRY Financial Insurance Company Review

Farmers carrying organic squash during harvest
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Company Overview

COUNTRY Financial Insurance Company has its beginnings with a group of farmers who in 1925 wanted to provide insurance to farmers. From its early beginnings in agriculture and offering crop, hail and farm equipment insurance; the company has expanded to include a comprehensive line of financial services as well as personal and commercial insurance products. The company headquarters was originally located in Chicago but moved to Bloomington, IL in 1960.

  COUNTRY Financial offers financial and insurance products and services to customers in 17 states:  Alabama, Alaska, Arizona, Colorado, Georgia, Illinois, Iowa, Kansas, Minnesota, Missouri, Nevada, Tennessee, North Dakota, Oklahoma, Oregon, Washington, and Wisconsin.

For insurance consumers located in Connecticut, Maine, Massachusetts, New Hampshire, New York, Rhode Island, or Vermont, an alliance partner, MiddleOak, is available for insurance products and services and financial services can be accessed by calling COUNTRY Trust Bank at 866-COUNTRY (866-268-6879).

COUNTRY Financial believes in contributing and building in the communities where it operates including getting involved in recycling initiatives and developing partnerships with community leaders such as the National Hispanic Council, Illinois Diversity Council, the Urban League and NAACP. Other company contributions include donations to YMCA/YWCA, Boys and Girls Club, Employer Support of the Guard and Reserve, Neighborhood Housing Services of Chicago and Habitat for Humanity.

Company Affiliations

Insurance Companies under the COUNTRY Financial Umbrella include:

  • COUNTRY Mutual Insurance Company
  • COUNTRY Casualty Insurance Company
  • COUNTRY Preferred Insurance Company
  • COUNTRY Life Insurance Company
  • COUNTRY Investors Life Assurance Company

Financial Stability, Customer Service, and Recognitions

The companies of COUNTRY Financial Life Group and COUNTRY Financial Property and Casualty Group have received an “A+” Superior rating from A.M. Best insurance rating organization.

The company has also been listed as a Fortune 1000 company since 2004. It has over $3 billion in annual revenue.

J.D. Power & Associates has recognized COUNTRY Financial’s Auto and Home Contact Center for outstanding customer service in its live phone channel.

Insurance and Financial Products

COUNTRY Financial offers its insurance and financial products to customers in 17 states including the following:

  • Auto & Recreational Insurance
  • Home, Renters & Personal Property Insurance
  • Life Insurance
  • Health & Disability
  • Business Insurance
  • Farm & Ranch
  • Crop
  • Specialty Insurance Products
  • Retirement & Investments
  • Mutual Funds
  • Manages Accounts
  • Education Funding

Policy Services

From the website, policyholders have the ability to find their local agent, find answers to questions about bills, claims, print insurance cards, report a claim and more. After you create a login, you will have access to your policy information. The website also offers access to handy tools including a vehicle affordability calculator, home affordability calculator, household inventory list, life insurance calculator, disability income calculator, long-term care calculator, affordable care act tool; retirement needs a calculator, 401(k) analysis tool, and savings and investments worksheets and calculators.

A video library is also available for help with investment planning and other services.

Pros and Cons

Pros

COUNTRY Financial has been in business for 85 years and has top financial strength, meaning it can be trusted to be able to meet all its financial obligations.  The company has a strong history of supporting the communities it operates in and has an award-winning customer service record. Customer and claims services are available 24/7. Several attractive policy discounts are available including multi-policy, new home construction, burglar/fire alarm discount and more.

Cons

Coverage is only available in 17 states.

Contact Information

To learn more about what insurance and financial products are offered by COUNTRY Financial, you can visit the COUNTRY Financial website or you can call the company any time of day or night at 866-COUNTRY (866-268-6879).

  You can also visit a local agent representative using the agent locator feature located on the website’s homepage.