Citi Diamond Preferred Review

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The Citi® Diamond Preferred® card offers one of the longest no-interest introductory rate deals for purchases and balance transfers. It’s a standard, no-frills option for people with good credit.

Citi® Diamond Preferred® Credit Card

overall rating
3.3
Citi® Diamond Preferred® Credit Card
Recommended Credit Score Our recommended ranges are based off of the FICO® Score 8 credit-scoring model. Credit score is one of the many factors lenders review in considering your application.
350 579
580 669
670 739
740 799
800 850
Good - Excellent
Regular APR (%) 15.49% - 25.49% variable
Annual Fee $0
Balance Transfer Fee Either $5 or 5% of the amount of each transfer, whichever is greater.
INTRO BALANCE TRANSFER APR 0% for 18 Months
Intro Balance Transfer Fee This card does not offer an introductory balance transfer fee.
Ratings Breakdown
for Interest
2.7
for Fees
4.1
for Rewards
3.4
for Credit
4.0

Top Rated For

  • Best Citi Credit Cards

Who is This Credit Card Best For?

  • Avatar for Debt Warrior Persona
    Attacks existing balances while avoiding new debt
    Debt Warrior
  • Avatar for Credit Builder Persona
    Takes improving their finances seriously and wants recognition for using credit responsibly
    Credit Builder

This simple card is made for those who need extra time to pay off debt but don’t want to pay for that extra time. Whether you have a large purchase to make or old debt to get rid of, if you don’t need a card with all the bells and whistles, this card may be for you. 

It doesn’t have a rewards program, but it does give cardholders four months to make 0% APR balance transfers. That's not shabby when compared to a maximum of 60 days required by many comparable cards. Just make sure you are disciplined about paying off debt. However, once the 0% APR period ends, the standard purchase and balance transfer rates aren’t competitive and could quickly reverse any of the no-interest cost savings.   

Pros

  • Introductory APRs for purchases and balance transfers

  • More than a year to pay off card interest-free

  • No annual fee

Cons

  • Balance transfer fee

  • Wide range of non-introductory APRs

Pros Explained

  • Introductory APRs for purchases and balance transfers: It’s not uncommon for credit cards to only offer introductory purchase APRs, while others only offer promotional APRs for balance transfers. The fact that this card offers both is somewhat unusual. 
  • More than a year to pay off card interest-free: Long introductory APR offers are always standouts in the card industry, but the whopping 18-month-long period offered by the Citi Diamond Preferred is one of the longest. Whether you open this card to make purchases or transfer balances, the long zero-interest period will allow you to create and stick to an extended, feasible repayment plan that won’t take over your finances. 
  • No annual fee: There’s no upfront or recurring cost for using the card. This makes it easy to calculate the card’s value. 

Cons Explained

  • Wide range of non-introductory APRs: Once the 18-month-long 0% APR period ends, there's a wide 10-percentage-point range of APRs that will apply to purchases and balance transfers, based on your creditworthiness. It erodes value from the card once the introductory rate offer expires, since there’s no reward program, either. 
  • Balance transfer fee: Not all cards touting balance transfer perks charge fees for such transactions, but the Citi Diamond Preferred card does, even for transfers made under the introductory balance transfer APR. While a transfer to a no-interest card can save you money, the addition of a fee reduces the savings

If you transferred $5,000 from another card that charges 15% APR to pay it off interest-free in 18 months on the Citi Diamond Preferred card, you’d save more than $700 in interest by doing so. But the 5% balance transfer fee would cost $250.

Citi Diamond Preferred’s Other Features 

  • Citi Entertainment: Get special access to purchase tickets to thousands of events each year, including presale tickets and VIP packages to concerts, sporting events, and dining experiences, plus complimentary movie screenings and more.
  • Citi Concierge: Cardholders can connect with a staff of specially trained experts who can assist you with travel, shopping, dining, and entertainment purchases. 
  • Choose your payment due date: As a new cardholder, you can choose when to pay your bill on any available due date at the beginning, middle, or end of the month. 

Customer Experience

Citibank ranked No. 6 for customer satisfaction by J.D. Power’s 2019 U.S. Credit Card Satisfaction Study, scoring a 799 on a 1,000-point scale. The industry average score was 806. 

Citi may not be a standout in this area, but customers get some nice benefits, like free access to their FICO score 8 online and on the Citi mobile app, a 24-hour customer service phone line available every day, and a secure, online portal where you can chat with a customer service representative.

Security Features 

Citi’s Fraud Early Warning system will notify you of suspicious account activity by text, email, phone or mail to keep you in the loop right away. And if you want another layer of protection, you can generate a virtual, temporary Citi credit card number to take the place of your real one while shopping online. 

If your card is lost or stolen, use Citi Quick Lock online or via the mobile app to instantly lock the card and block new charges and deter fraud. That feature also conveniently allows recurring transactions to proceed uninterrupted until the matter is resolved. 

If fraud does occur, you can call Citi Identity Theft Solutions to help resolve identity theft situations by identifying compromised accounts, filing police reports, and sharing resources to help you and your credit bounce back. 

Fees to Watch Out For

Most of the Citi Diamond Preferred’s fees fall in line with industry standards. Take note: If you do carry a balance after the promotional period ends, there’s a minimum interest charge of 50 cents and foreign transactions carry a 3% fee. These are also common fees, but you can also find balance transfer cards without them.

For Citi® Diamond Preferred® Credit Card

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CURRENT CARD
Citi® Diamond Preferred® Credit Card
overall rating
3.3
Recommended Credit Score Our recommended ranges are based off of the FICO® Score 8 credit-scoring model. Credit score is one of the many factors lenders review in considering your application.
350 579
580 669
670 739
740 799
800 850
Good - Excellent
Regular APR (%) 15.49% - 25.49% variable
Annual Fee $0
Balance Transfer Fee Either $5 or 5% of the amount of each transfer, whichever is greater.

Our Methodology

  • At The Balance, we are dedicated to giving you unbiased, comprehensive credit card reviews. To do this, we collect data on hundreds of cards and score more than 55 features that affect your finances.
  • Our Reviews Are Always Impartial: No one can influence which cards we review, the way we present them to you, or the ratings they receive. The scores and reviews come directly from the data we collect and our editorial expertise, and we focus on three areas:
  • How Much Does It Cost? With credit card debt at an all-time high, we believe you should know the cost of carrying a balance. Because of that, we give regular purchase APRs significant weight in overall scores, and cards receive low marks if they have an array of pricey fees.
  • What Are the Rewards Worth? Cards accumulate rewards in different currencies—points, miles, cash back—and their values vary widely. To simplify the problem, we built a system that fairly compares rewards and gives them a dollar value. We do this by looking at the ways you can earn and use rewards, which includes evaluating Americans’ typical spending habits and analyzing common travel patterns.
  • Does It Make Your Life Easier? Our scoring system favors cards that accept a wide range of credit profiles and offer simple solutions for things like checking your credit score or contacting customer service. Finally, we give preference to credit cards that have several tools for dealing with fraudulent charges.
  • For every review on The Balance, we hold the credit cards to these standards, and we set the bar high. While we recognize the appeal of splashy features like six-digit sign-up bonuses, our approach ensures that credit cards with the best combination of value, affordability, and accessibility receive the highest scores. See our full methodology for more details.