Cashier Skills List and Examples

List of Cashier Skills for Resumes, Cover Letters and Interviews

Cashier taking payment
Portra/E+/Getty Images

Cashiers operate cash registers. Most, but not all, work in the retail industry. In small stores, all personnel may take their turn at the cash register, no matter what other responsibilities they have. Larger locations typically maintain an entire division of associates who work primarily or even exclusively as cashiers. Often, the cashier position is treated as a stepping-stone to more prestigious positions, but there are career cashiers as well.

In fact, because the cashier is generally the last employee the customer sees on the way out, his or her duties often go far beyond cash management to include customer service and even security.

While often overlooked, cashiers serve as the primary face of many retail businesses to the public and as such must be very skilled employees.

How to Use Skills Lists

The duties of a cashier vary somewhat from one business to another, so the necessary skills do as well, but there is considerable overlap. Because most cashier positions are entry-level, they typically include extensive on-the-job training, so you might not need much in the way of focused skills when you apply - although prior experience does not hurt. Being able to demonstrate that you already possess many of the necessary skills will give you a leg up on otherwise equally qualified candidates.

While companies hiring cashiers typically require application forms rather than resumes, the following discussion of skills can help you think more clearly about what to highlight on your application and in your job interview.

Prepare to give specific examples of how you embody each skill you say you have. When you do go to apply for a position, always read the job description carefully so that you know what your prospective employer is looking for. You may want to also consult our list of skills by job and type.

If you have been in the workforce long, it is likely you have already worked as a cashier and that you learned important skills there that you can apply to other positions in the future.

You can, therefore, use this list is as a way to identify those valuable skills you already have but might have overlooked thinking you were “only” a cashier.

Top 5 Cashier Skills 

Basic Accounting
While the cash register automatically adds up purchases and calculates change, it will only be as accurate as the numbers you enter into it. Miscounted change or an item with the wrong bar code could result in a discrepancy. If the discrepancies are large enough or frequent enough, you will lose your job. You could be accused of theft. You must therefore keep a running tally in your head of what numbers the cash register is supposed to be giving you, so that when someone makes a mistake, you notice. The math is simple, but doing it quickly, in your head, while performing your other duties, is not.

Basic Computer Literacy
Modern cash registers are computers. Your employer will train you in the use of the specific model your location has, but that training will go smoother if you are already familiar with how computers work.

Familiarity with Products
If a label has come off, you should be able to identify the item and either enter the product code from memory or direct someone to find the correct bar code quickly.

You can also add significant value to a customer’s experience if you know enough about your store’s products to notice if an item is damaged or answer questions about the item. 

Customer Service
As the last face - and sometimes the only face - the customer sees, you will have to answer questions, explain store policy, and cope with customers irritated by long lines or other issues, all while maintaining a friendly, professional demeanor. For serious problems, you will probably be able to summon a manager or customer service representative, but minor issues you must deal with alone.

Punctuality
Be on time, always. Not all cashiers know how to be punctual, but those who do not seldom remain cashiers for long.

You may be a cashier for a short time or a long time. Your duties may include other roles, or they might not.

But as a cashier you will serve in one of the least recognized, and yet most important, capacities in the retail world.

Cashier Skills List

Here's a list of cashier skills for resumes, cover letters, job applications and interviews.

A - G

  • Accepting Payments
  • Accuracy
  • Bagging Calculations
  • Cash Management
  • Cash Register Use
  • Communication
  • Creating Receipts
  • Credit
  • Credit Cards
  • Customer Assistance
  • Customer Service
  • Dependable
  • Efficient
  • Exchanging of Goods
  • Flexible Schedule
  • Friendly
  • Greeting Customers
  • Gift Cards

H - M

  • Handling Returns
  • Hands On
  • High Level of Accuracy
  • Informative 
  • Making Change
  • Managerial
  • Managing Cash Drawers
  • Math
  • Meticulous
  • Money Handling
  • Monetary Transactions

N - S

  • Payment Types
  • Politeness
  • Point of Sale Systems (POS)
  • Positive Attitude
  • Pricing
  • Punctual
  • Restocking Merchandise
  • Returns
  • Sales
  • Scanner Use
  • Store Reward Knowledge

T – Z

  • Team Player
  • Teamwork
  • Timeliness
  • Track Records
  • Transactions
  • Verbal Communication
  • Wrapping Purchases
  • Written Communication

Read More: Cashier Interview Questions | List of Retail Skills | Sales Associate Skills

Salary Information: Retail Salesperson | Retail Supervisor | Customer Service Representative