How to Deposit or Withdraw Money at Any Credit Union

Teller counting money in drive-through
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Shared branching is a service that lets credit union members use branches of other credit unions to conduct business. If you can’t make it to your branch, you’ll be able to complete most transactions at a different credit union (assuming both participate in shared branching—most do).

Shared branching is an under-appreciated benefit of belonging to a credit union. Many transactions are free, but small fees might apply—so check with both credit unions if you have any questions.

What You Can Do

If your credit union is part of the shared branching network (also known as CU Service Centers), you can complete most routine transactions from anywhere, including:

  • Make deposits at any credit union that’s part of the network.
  • Withdraw cash from a teller or ATM.
  • Make loan payments.
  • Move money between accounts.

It’s possible to do even more, depending on the branch you visit and the services they provide, but you might need to pay modest fees. For example, you might be able to buy cashier’s checks and money orders if you need them for a purchase.

For more complex services, you’ll need to work directly with your credit union. For example, applying for a loan or opening a new account might require a trip to your “home” credit union’s branch (although you might be able to get it done on the phone or website). Of course, if you’ve moved or changed your circumstances, you can always try to join a more conveniently located credit union.

What You Need

It’s easy to use shared branching. To access your account, bring your account details with you—tellers at other credit unions generally cannot look up your account number. You’ll need the following:

  • Your “home” credit union’s name
  • Your account number
  • Identification

Use the deposit slips provided by the branch you’re visiting. Just to be safe, ask if there is a special deposit slip for non-members using shared branching. The tellers and other staff will be happy to help—they’re used to working with members of other credit unions.

In most cases, you’ll work with tellers inside the branch. However, if you use the same branch frequently, you might be able to grab a few extra deposit slips and use the drive-through if you’re so inclined.

Finding Shared Branches

Most credit unions participate in shared branching. If you know there’s a convenient branch nearby, give it a try.

There are more than 5,000 CU Service centers nationwide. Use the CO-OP locator tool to find a branch (and get the app for your mobile device, which points you to the nearest branch or free ATM).

The Benefit of Shared Branching

Sometimes it’s not convenient to go to your credit union’s branch. Shared branching helps you in numerous situations:

  • If you’ve moved or are traveling: There’s most likely a credit union branch nearby. CU Service Centers exist nationwide, in large and small communities. There’s no need to rush to a credit union before you leave town—you can probably do whatever you need wherever you’re going (assuming you’re staying in the United States).
  • If your schedule isn’t banking-hours compatible: There’s a good chance you can find a credit union with more suitable hours. Different credit unions serve different customer bases, which may consist of people in jobs with rigid schedules. You can benefit from any credit union’s operating hours regardless of your profession or credit union membership.