Boise Factory Outlets in Boise, Idaho

An Outlet Mall Turned Ghost Town

Outlet Mall Shopping
••• Outlet Mall Shopping. Bhaskar Dutta / Getty Images

Boise Factory Outlets Review

Boise Factory Outlets has unfortunately taken the direction of several regional outlet centers across the country. It seems plagued by multiple store closures and appears to currently have about an 80 percent rate of unoccupied retail space.

It advertised a food court on the outlet mall sign, but the only restaurants are (or were) Blimpies and a restaurant selling pizza slices.

I am not sure of the restaurants that are currently there.

Visitors looking for information by visiting the Boise Factory Outlets webpage might also be disappointed. It seems that the information has not been updated for a few years. The downloadable outlet directory shows stores that are no longer opened.

The Boise Factory Outlets Facebook page is active to a degree, with events and coupons posted for some of the stores. However, I did notice that questions from visitors are rarely answered.

Keeping all of that in mind, you may want to verify any information that you read below that  motivates you to go to the outlet center. Contact information for the center and for the outlet stores is listed below.

As bleak as this review may be, all news for Boise Factory Outlets is not bad news. During my visit the employees in the stores seemed upbeat, fully engaged with customers and the service was great.

 If the outlet could ever find interested tenants again and the customer service remained, it could be a great place to shop.

Address and Phone Number

6806 South Eisenman Road
Boise, ID 83716
Phone: (208) 331-5000

Directions to the Outlet Mall:

Take I-84 to Gowen Road, and then take Exit 57. Turn south on Gowen Road, then turn east on Eisenman Road.

It is located around eight miles southeast of downtown Boise and three minutes from the Boise Airport.

Store Hours

Regular Store Hours
Monday-Saturday: 10 a.m. - 8 p.m.
Sunday:    11 a.m. - 6 p.m.

Pendleton Hours
Monday-Saturday: 10 a.m. - 7 p.m.
Sunday: 11 a.m. - 6 p.m.

Holiday Hours:

Easter: Closed
Memorial Day: 10 a.m. - 5 p.m.
July 4th: 10 a.m. - 5 p.m.
Labor Day: 10 a.m. - 5 p.m.
Thanksgiving Eve: 10 a.m. - 5 p.m.
Thanksgiving Day: Closed
Black Friday: 10 a.m.- 8 p.m. (Store hours may vary)
Christmas Eve: 10 a.m. - 5 p.m.
Christmas: Closed
New Years Eve: 10 a.m. - 5 p.m.
New Years Day: 10 a.m. - 5 p.m.

Coupons and Deals

Shoppers can see a listing of the "Hot Deals of the Week" on the main page of the Boise Factory Outlets webpage.

Ongoing discounts include: (Note: The following promotions may have ended or may end without notice)

Senior Discount - 10% off Every Tuesday at:

Eddie Bauer
Hanes Bali Playtex
VF Outlet
Van Heusen (on purchases of $50 or more.)

Military Discount - 10% off Every Day

Eddie Bauer
Hanes Bali Playtex
VF Outlet
Van Heusen (on purchases of $50 or more.)
Vitamin World

Teacher and Student Discount - 10% off Every Day:
Eddie Bauer

Sales and Events

There always seems to be something going on throughout the year including center-wide sidewalk sales, merchant tent sales, and gift with purchase promotions.

To see what is going on before you go, visit the Sales and Events page.

Store Listing

  • Carter's Childrenswear - (208) 336-4224
  • Eddie Bauer Outlet - (208) 344-4883
  • Famous Footwear Outlet - (208) 331-2301
  • Gymboree Outlet - (208) 342-3591
  • Hanes Bali Playtex - (208) 343-5453
  • Kitchen Collection - (208) 345-9774
  • Pendleton Outlet - (208) 424-7602
  • Rocky Mtn. Chocolate Factory - (208) 344-7779
  • Van Heusen - (208) 331-2466
  • VF Outlet - (208) 343-8822
  • Vitamin World - (208) 384-5360

Where to Stay

Closest Location:
Best Western Northwest Lodge
6989 S Federal Way, Boise, ID 83716

Near Airport:
Hampton Inn Boise - Airport
3270 S Shoshone St, Boise, ID 83705

Holiday Inn Boise Airport
2970 Elder St, Boise, ID 83705

Comfort Suites Airport
2906 Vista Ave, Boise, ID 83705