Assurity Life Insurance Company Review

Getty Images/Jose Luis Pelaez Inc

Company Overview

Some companies gain a good name through financial strength, customer service and by standing the test of time. One such company is Assurity Life Insurance Company whose beginnings go back 125 years.

Assurity Life Insurance Company is a mutual insurance company, meaning it is owned by its policy holders. It specializes in disability and life insurance products for individuals and businesses as well as annuities.

Assurity Life was formed through a 2007 merger of three companies all founded in the 1890s; Woodmen Accident and Life, Security Financial Life and Lincoln Direct Life. There are approximately 400 employees working out of the Lincoln, Nebraska headquarters.

Assurity has more than $2 billion in assets and markets its life insurance and disability products through independent agents in 49 states and the District of Columbia. The company is involved in giving back to the community and sponsors many volunteer activities including collecting for local food banks, blood drives, Habitat for Humanity, the holiday “giving tree”, Junior Achievement, Special Olympics and many others.

Assurity became a certified B Corporation in 2015. This distinction is for companies who exhibit an explicit social and environmental mission and take responsibility  for its workers, the community, the environment and policy holders.

You can read more about Assurity Life Insurance Company’s B certification here.

Financial Stability Ratings

You can always tell much about a company’s success and future outlook by its financial stability ratings. A. M. Best insurance rating organization  has given Assurity Life Insurance Company its highest rating of “A++” Superior.

Customer Service Ratings and Company Awards

Companies who have a high Better Business Bureau  rating are those who have a record of resolving customer complaints in a timely and satisfactory manner. Assurity Life Insurance Company has a BBB rating of “A+.” The BBB file for Assurity Life Insurance Company was opened in 1973 and it has been accredited with the Better Business Bureau since 1992. Over a three-year time period, there were only five complaints filed against Assurity Life Insurance Company with all five being resolved and closed.That is a very good record for a company of this size.

Through the years, Assurity Life Insurance Company has received numerous awards and recognitions including:

  • 2015 "Best Places to Work" Award from Lincoln’s “Best Places to Work.”
  • Assurity earns Tabitha’s Courageous Vision Award in 2015 supporting elder care services such as hospice care, rehabilitation and skilled nursing assistance.
  • Assurity was voted among the Top 10 United Way/Community Health Charities Campaign Supporters in 2015.
  • Assurity receives the United Way President’s Award in 2015 for it time and support spend to help solve community issues.
  • Lincoln Chamber recognizes Assurity's CEO, Tom Henning, who received the Burnham Yates Citizenship Award honoring business and charitable contributions to the city.

    Insurance and Financial Products for Individuals

    Insurance and Financial Products for Businesses

    • Voluntary Employee Benefits
    • Accident Expense
    • Cancer Expense
    • Critical Illness
    • Disability Income
    • Hospital Indemnity
    • Term Life
    • Whole Life
    • Universal Life

    Policy Services

    From the website, policy holders have the ability to create a user account from where they will be able to check on policy information, pay a bill or obtain policy forms for automatic bank payments, beneficiary designation, change of name/address, dividend option changes, certificate requests, loan requests, ownership transfer, payment option changes or a surrender request.

    The Bottom Line

    Assurity Life Insurance Company has the highest possible financial strength rating from A.M. Best.

    This can help customers feel assured that the company will be around for years to come and went needed most to pay claims for you covered losses. Assurity has a record of giving back to its community and was voted one of the best places to work for 2015. Happy employees contribute to strong customer service. This is evident in the strong customer service record of the company with an “A+” rating with the Better Business Bureau. If you need life insurance, disability income insurance or annuities for yourself or your business; Assurity is a good option to check out.

    Contact Information

    To get a quote, find a local agent or learn more about the insurance products available through Assurity, you can visit the Assurity Life Insurance Company website or call 1-800-276-7337, Monday through Friday, 7 a.m. to 5 p.m., Central Standard Time or email salesrequests@assurity.com. For claims information, customers should call 844-401-7585.