Ameritas Insurance Company Review

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Getty Images/Family Lifestyle/Nick David.

Company Overview

Ameritas Life Insurance Company was founded in 1887 under the name Old Line Bankers Life Company of Nebraska.  After mergers with Acacia Life in 1997 and Union Center Mutual Holding Company of Cincinnati, Ohio in 2006, the company became known by its present name of Ameritas Life. Ameritas is a mutual insurance company, meaning it is owned by the policy holders.

Ameritas Life Insurance Corp.

and Ameritas Life Insurance Corp. Of New York, part of the parent corporation, Ameritas Mutual Holding Company, has $83.2 billion of life insurance policies in force and capital of $2.5 billion. The debt-to-capital ratio is 3.2 percent, considered low for the industry average of 13.0 percent. The company has total assets of $35.9 billion and produced a policy holder benefit of $2.1 billion. It provides coverage to policy holders in all 50 states for life insurance, retirement planning, public finance, group dental and vision insurance. Investment services include stocks, bonds, mutual funds and college savings plans.

Financial Strength and Customer Service Ratings

Although Ameritas says on its website that it measures its success by how many people it has helped and the promises it has kept, the company also has strong financial strength ratings from these top insurance rating organizations:

A.M. Best listed Ameritas as a top-five provider of group dental and vision insurance which has helped it produce favorable operating results  also saying that the company’s life insurance sales have exceeded industry averages.

Ameritas is an accredited member of the Better Business Bureau and has an “A+” rating.

While companies are under no obligation to gain BBB accreditation, it is a way for customers to gauge how a company handles and responds to customer complaints.

The BBB profile for Ameritas Life Insurance Corporation was opened 2/12/1979. There are only 5 total customer complains and no customer reviews which speaks favorably of the level of customer satisfaction and how the company responds to and resolves any customer complaints.

The company’s claims contact center earned an excellence award for BenchmarkPortal’s Center of Excellence. The contact center is also accredited by the Utilization Review Accreditation Commission (URAC), an organization responsible for accrediting health plans and preferred provider organizations (PPOs).

Insurance and Financial Products

Ameritas provides the following insurance and financial products to consumers:

Individuals and Families:

  • Life Insurance
  • Dental, Vision and Hearing
  • Disability
  • Annuities
  • Investments

Businesses & Groups:

  • Retirement Plans
  • Annuities
  • Investments
  • Public Finance
  • Life Insurance
  • Dental, Vision and Hearing
  • Disability Income

Institutions & Municipalities:

  • Dental, Vision and Hearing
  • Life Insurance
  • Disability Income
  • Retirement Plans
  • Investments
  • Public Finance
  • Annuities

The Bottom Line

Ameritas provides a wide range of financial and health insurance products and has strong financial strength ratings. The company has a downloadable free app for Apple and Android to find preferred dental network providers. Through the company’s eServices, you can also enroll in coverage, change your coverage options or pay your bill online. Another handy website feature is the ability to print and complete needed forms ahead of time, saving you time when arriving for your visit.

You can gain additional savings by combining vision, hearing and dental insurance into one plan. Prescription drug discounts are available to members of group dental, vision and hearing plans. The company also has a partnership with Walmart Vision Center to provide discounts to its members for eyewear frames and lenses.

The savings on eyewear frames and lenses purchased from any Walmart Vision Center nationwide are up to 15 percent.

Ameritas has an award-winning claims service center which is always a comforting thought for policy holders. For insurance consumers shopping for financial services, life, health, dental or disability insurance; Ameritas is a good option to check out when trying to find the best value on an insurance policy.

Company Contact Information

To find more information about what health insurance and financial products are offered by Ameritas, you can visit the Ameritas website or call 1-800-311-7871.