Amazon Job and Career Information

© Barbara Farfan for DotDash.com

Interested in working at Amazon? With over 350,000 employees worldwide, there is no shortage of jobs available at the company. There are job opportunities at locations from Aachen, Germany to Zurich, Switzerland, Africa, Asia, and across the Americas as well as remote positions. 

Amazon Company Overview

Amazon is the leader in e-commerce, worldwide. They offer thousands of products from top retailers to customers in most modern countries.

They have revolutionized e-shopping through innovations like 1-click shopping, free shipping, and Wish Lists.

Customer service is the driving force behind Amazon’s success. They strive to make fulfilling customer orders faster, smarter, and more cost-effective. They spend a lot of time analyzing consumer needs, and find innovative ways to fulfill them. The company has grown to encompass subsidiaries in industries ranging from entertainment, to publishing, to retail sales of just about any product you can imagine.

Company Philosophy

Amazon is a company that prides itself on diversity and customer service, and believes that embracing all cultural, professional, and life perspectives promotes an environment of tolerance and inclusion.

Amazon recruits employees who will embrace their customer-focused philosophy. Candidates should be prepared to show evidence that they have provided superior customer service in previous jobs.

Candidates who are innovative and can help improve the customer service experience are attractive to Amazon.

Searching for Amazon Jobs

Jobs at Amazon are organized by location, team, or category. You have the opportunity to choose which of 11 different languages you would like to use for your search.

Locations include worldwide cities in North America, Latin America, Europe, Middle East, Africa, and Asia Pacific.

Teams like advertising, books, customer service, devices, video, web services, business and corporate development, digital entertainment, finance and accounting, fulfillment and operations, global corporate, transportation and logistics, and university recruiting help to focus your search on jobs that fit your criteria.

Browsing job categories such as administrative support, business and merchant development, database administration, editorial, writing and content management, hardware development, investigation and loss prevention, and legal can give you ideas about where your talents might be put to the best use.

Broad searches by either tech or non-tech jobs are available as well, and you can even search for work at home jobs.

Amazon Remote Jobs

Amazon has a variety of virtual jobs that can be worked from home. Positions available to work remotely depend on where you live and the type of job you're interested in. There's a section of the website where job seekers can search specifically for virtual job opportunities.

Amazon Flex Jobs

Amazon is handling its own deliveries in some locations.

There are contract driver jobs available in over 50 U.S. cities. Amazon delivery partners earn $18 - $25 per hour, and set their own schedule. To apply, visit the Amazon Flex website, select a region where you want to work, answer a few questions about your age, vehicle, driver's license, and the type of phone you have. You'll be promoted to download the Amazon Flex Jobs app to your phone to apply.

Amazon Hiring Process

Amazon has a completely online application process.  You create a Careers account, separate from your customer account, and upload your resume. You can update as necessary and include a cover letter when you find an appealing position. If you don't find anything that interests you, you can submit a general resume to keep on file, and you will be notified as appropriate positions become available.

When you apply, you will be prompted to give your personal information, and answer a job questionnaire. Then you can input your resume and cover letter. If you are a match for a position, you will be notified to set up an interview with the hiring manager and several colleagues.

Business casual is appropriate for an interview at Amazon. They promote a comfortable, casual work environment. Many hiring managers rely on behavioral interviewing techniques, so be prepared to provide examples of superior customer service, problem-solving and creative thinking. Research the company principles and be ready to describe how your approach would blend with the Amazon way.

Employee Benefits

The benefits at Amazon are generous and include, but are not limited to, medical and prescription drug coverage for employees, eligible family members and domestic partners, dental, vision, life and accident coverage, short and long-term disability. Time off benefits include six personal days as well as six holidays, and vacation time, depending on the position, ranges from one to three weeks.

Amazon matches 401K contributions, offers employee discounts, and Restricted Stock Units. Some positions qualify for relocation assistance, including a furnished apartment until housing is found, a rental car until your personal one arrives, packing, moving, and unpacking your personal goods.

Adoption assistance and parental leave are generous and flexible to accommodate the personal needs of the employee and their family. Child and elder support and pet assistance are also available.

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